User Feedback Toolkit For SaaS Companies

Make customer-centric product decisions with everything you need from capturing feedback, to organizing, prioritizing, and following through with your customers.

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Rapidr's interface

TRUSTED BY NEXT GENERATION PRODUCT TEAMS

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Capture product, user, and customer feedback

CAPTURE

Collect Feedback from Customers and Teammates

Don’t let critical feedback fall through the cracks. Effortlessly collect and learn useful ideas and insights from your customers or your teammates. Empower your customer-facing teams to capture feedback on behalf of customers.

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PRIORITIZE

Feedback Prioritization without Guesswork

Identify the most requested features by different customer segments. Only want to work on feature requests by enterprise customers? We got you.

Start Prioritizing Features
Prioritize user feedback with Rapidr
Notify user and close the feedback loop with Rapidr

NOTIFY

Complete Feedback Loop

When you make progress on any feedback, Rapidr notifies your customers with a custom-branded email on your behalf. So you can focus on product development & executing your vision and not following up on email threads.

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PRODUCT ROADMAP

Customer-driven Product Roadmap

Promote feedback into your Roadmap and share it with all stakeholders. Improve customer retention and loyalty by transparently communicating what's in development with Rapidr's intuitive Roadmap.

Create Product Roadmap
Plan Product Roadmap with Rapidr

Rapidr is like how I think user feedback should work. It's sooo good.

AJ Keller
AJ Keller
Co-founder, Neurosity

It's everything we need to prioritize our product roadmap based on feedback from users. Cherry on top is the ability to see what's in development and what's shipped.

Daniel
Daniel Wolken
Co-founder, DailyRemote

Ready to build better products with user feedback?

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