TRUSTED BY COMPANIES BUILDING CUSTOMER-CENTRIC PRODUCTS
What’s the difference between Rapidr and Aha Ideas?
Roadmapping software first
Aha is a roadmap tool first, a feedback tool second. As a result, everything feels complex, and configuring it feels like a chore.
Feedback first tool
Rapidr is dedicated to feedback management software and streamlines your entire feedback lifecycle in one place. With Product Roadmap integrated with a public customer portal, Rapidr is your ideal feedback solution.
Aha has a complex and outdated UI. Using it, you’ll immediately feel how overengineered and cumbersome it is to get even basic things done.
Intuitive UI and robust UX
Rapidr's customer portal is modern, easy to use, and customizable. Focused on simplicity, Rapidr is engineered from the ground up to be feedback management software.
Bloated with features
Since Aha is a project management software first, they’ve always approached the feedback side of things as an afterthought, and it shows.
Simple but powerful features
Rapidr comes will all essential features to get you on top of the entire user feedback lifecycle. And, because we’ve built everything intentionally, features and configurations are not all over the place.
Lacking support, mainly targeted at large Enterprises
They’re focused on top-tier enterprise customers. Most of the feedback on their public portal doesn’t get acted upon fast enough.
Great support for both SMBs and Enterprises
No matter which pricing plan you subscribe to, you’ll get great support no matter if you’re an SMB or an enterprise.
Lengthy Onboarding Process and Setup
Time-consuming onboarding that requires taking a lengthy tutorial even to try out.
Easy onboarding process and setup
A modern interface and hassle-free onboarding process that gets you up and running in minutes instead of days.
The primary use case they’re focused on is product/project management rather than feedback.
Rapidr’s use-cases include, but not limited to, idea management, internal feedback management, feature request tracking, bug reports, planning product roadmaps, and announcing product releases.
Don't pay for extra seats in Aha Ideas; choose a cost-effective tool, Rapidr.
Aha Ideas pricing plans start at $59/mo. It’s per-seat pricing, so you'd need to pay for each teammate you bring to the platform, compared to $49/mo for Rapidr. They offer scaled plans to larger businesses and provide multiple product managers access. The caveat is you can't share your roadmap across your entire team without paying more, leaving customers frustrated.
Rapidr does not charge per seat ; instead, our pricing scales to the number of users who provide you feedback. Therefore, if you have multiple PMs or need to give access to several stakeholders, you can do that at no extra cost. We encourage you to bring your entire team onto the platform. We offer unlimited admin accounts full access to the customer portal, roadmap, admin portal, and other valuable features in Rapidr without paying an extra penny.
We have transparent pricing, and plans start from $49/mo, inexpensive for SMBs too. Additionally, we offer a 14-day free trial and a self-serve option. You only pay for the value you're deriving and not for the teammates you're bringing along.
See what our customers are saying...
Rapidr lets us democratize the prioritization process of feature requests in a transparent and easy-to-understand manner. Huge win! Every week, product owners get together and sort the list by number of votes, and deals with the top requests. Rapidr kind of prioritizes our inbox, and lets us communicate our decisions transparently.
Product Owner, Amedia
Best part of using Rapidr is that it involves our customers so they read/vote on ideas and comment which really brings a ton of value towards knowing what needs to be built next.
Rapidr is like how I think user feedback should work. It's sooo good.
Rapidr is everything we need to prioritize our product roadmap based on feedback from users. Cherry on top is the ability to see what's in development and what's shipped.
Setting up Rapidr is easier and faster compared to Aha Ideas
Aha can be a bit complicated and unintuitive to use. Setting it up is a chore -– sifting through countless configuration options, understanding everything so you don’t shoot yourself in the foot. And since the UI is outdated, the learning curve is steep, and the navigation is all over the place.
Rapidr is a self-serve tool with a 14-day free trial and smooth onboarding process explicitly built to help you get up and running quickly. Coupled with our excellent support and detailed documentation of all features on our help center, it’s a fresh breath of air to get started.
Rapidr compared to Aha Ideas?
Aha started as a Roadmapping tool and added feedback later on; therefore, it doesn't support many feedback-related workflows very well. It can also feel hard to navigate sometimes. Feedback boards feel disorganized. If you don't start with a specific plan and idea of the configuration initially, it could become very hard.
Rapidr is a modern feedback management tool that helps you manage the entire user feedback lifecycle in one place. From capturing feedback, prioritizing, planning, and announcing, we’ve covered all bases for you. Rapidr comes with sane defaults that enable you to get started in minutes instead of days, and it adapts perfectly to your product development workflows.
Everything you need to take better product decisions
Why Rapidr is the best Aha Ideas alternative? Manage the entire feedback lifecycle –– Product Ideation, Feature Prioritization, Public Roadmap, Product Strategy, Releases –– in one place. Better visibility and management of feedback for your use.
Create unlimited boards to collect ideas and feature requests in our ideas portal, such as suggested feature requests, bug reports, etc.
Setup Rapidr to run on your domain effortlessly. We provide and manage SSL for you.
Customize your customer portal to keep your design consistent with your brand personality.
Invite unlimited teammates to contribute, manage and prioritize feedback and product ideas.
Votes & Comments
Vote on ideas and engage with users using comments. Prioritize effectively by quickly identifying popular feedback.
Seamlessly authenticate & identify your customers and know precisely who contributes to your feedback board.
Integrates with the tools you already use
Our turnkey integrations allow you to connect with your favorite apps in a few clicks.
Switching to Rapidr from Aha Ideas?
Are you fed up with a tool that bounds your action every step of the way? Make the switch. We got you. Just contact us, and we'll migrate your data and make the switch to Rapidr even more pleasant!
Free 14-day trial. No credit card required.
FREQUENTLY ASKED QUESTIONS
Still deciding? We have answers to your questions!
- Q.What is a customer feedback or a user feedback tool?
- Q.Who should signup for Rapidr?
- Q.Is Rapidr a feature voting tool?
- Q.Does Rapidr have free plans?
- Q.Is Rapidr less expensive than Aha Ideas?
- Q.What kind of support should I expect from Rapidr?