Rapidr vs Canny.io: Affordable alternative
Rapidr is an easy-to-use and affordable customer feedback management tool that helps product managers complete the user feedback lifecycle, compared to Canny, which is expensive, and complex.
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Why choose Rapidr over Canny?
Though Canny offers a large array of features, most teams only use a fraction of what they offer. With Rapidr, you get access to a refined set of features focused on delivering the best customer experience possible — all without breaking the bank.
Complex user interface
Cannys' user interface feels cluttered at many places, causing a complex frustrating, and clumsy user experience.
Better User experience
Rapidr's feedback portal is lightweight, easy to use, and customizable, one that blends with your existing workflow creating an uncluttered user experience.
High-End pricing plans
Pricing is basically focused on more higher-end companies. The available expensive plans starting from $400/mo are expensive for small and medium businesses and thus unusable. Hard to justify the pricing for early-stage startups.
Predictable pricing
Rapidr is an affordable, cost-effective solution, with multiple pricing plans ranging from $49/mo, less expensive even for small startups and indie hackers, to $199/mo for large enterprises with more users.
White Labelling
Canny does not support white labeling and are not ready to remove the 'powered by Canny' link, even on paid plans. Furthermore, they refuse to listen to one of the top-voted feedback, losing users' trust, making them unreliable if you are looking for no visible branding in feedback boards; prefer Rapidr.
White Labelling
Rapidr supports white labeling on higher-priced plans. This would remove the "powered by Rapidr" link from your feedback portal resulting in no visible branding of Rapidr.
Limited search functionality
Canny provides basic search functionality with limited use cases, which becomes a roadblock many times and decreases the ease of use.
User-friendly & Robust Search/Filters
Rapidr is built with robust searching and filter functionality in feedback entries.
Poor support
No acknowledgment for users' feedback and slow response rate make users feel frustrated and left out.
High-class support
We will be there for you no matter what, whenever you need. Rapidr has a feedback board setup where all user's feedback is acknowledged, and every support request is treated with a high response rate.
PRICING
Rapidr is an affordable alternative to Canny.io
Canny is expensive with pricing options starting at $400/mo, nowhere near affordable. Canny is more focused on enterprise software companies with higher pricing plans as compared to new SaaS startups and startups.
VERSUS
Rapidr is an affordable & cost-effective solution, with transparent and inexpensive pricing plans starting from just $49/mo, less expensive even for small startups. We have plans for everybody; we don't want feedback management to be a privilege only for large companies. Contact us to explore. Try Rapidr and all our features with a 14-day free trial.
See what our customers are saying...
Best part of using Rapidr is that it involves our customers so they read/vote on ideas and comment which really brings a ton of value towards knowing what needs to be built next.
CEO, Lasso
Rapidr is like how I think user feedback should work. It's sooo good.
Co-founder, Neurosity
Rapidr is everything we need to prioritize our product roadmap based on feedback from users. Cherry on top is the ability to see what's in development and what's shipped.
Co-founder, DailyRemote
Feedback management software for product teams.
Remove the guesswork from product management with feedback
Collaborate and collect product feedback in one place—no more feedback distributed across multiple channels. Turn your customers into product contributors and listen to them to understand customer needs. Seamlessly integrate a feedback portal into your website.
Remove the guesswork from product management with feedback
Collaborate and collect product feedback in one place—no more feedback distributed across multiple channels. Turn your customers into product contributors and listen to them to understand customer needs. Seamlessly integrate a feedback portal into your website.
FEATURES
Everything you need to take better product decisions
Why Rapidr is the best Canny alternative? Manage the entire feedback lifecycle –– Product Ideation, Feature Prioritization, Public Roadmap, Product Strategy, Releases –– in one place. Better visibility and management of feedback for your use.
Single Sign-On
Customer Portal
Custom Domain
Custom Status
Collaborate
Votes & Comments
Integrates with the tools you already use
Our turnkey integrations allow you to connect with your favorite apps in a few clicks.
Switching to Rapidr from Canny.io?
Are you fed up with a expensive tool that bounds your action every step of the way? Make the switch. We got you. Just contact us, and we'll migrate your data and make the switch to Rapidr even more pleasant!
Free 14-day trial. No credit card required.
FAQs
Still deciding? We have answers to your questions!
We hope these resolve the doubts you have while comparing, if you’re still on the fence.
- Q.Who should signup for Rapidr?
- Q.Does Rapidr have free plans?
- Q.Is Rapidr less expensive than Canny?
- Q.What kind of support should I expect from Rapidr?
- Q.What is a customer feedback or a user feedback tool?
- Q.Is Rapidr a feature voting tool?