User-friendly and Organised Trello Alternative
Rapidr, a customer feedback management solution that helps product managers collect feedback, plan product roadmap, and ship better products all in one centralized place, compared to Trello.
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What’s the difference between Rapidr and Trello?
Master of none
At its core, it’s a Kanban Board built to keep track of todos and other simple project management tasks. However, when you try to do something remotely advanced, you’ll be held back by its generic user interface and lack of extensibility.
Dedicated feedback management solution
Rapidr is built intentionally to help you manage your feedback lifecycle better. From capturing feedback in the Portal to updating feedback status via Roadmap to closing the feedback loop via Changelog. Everything works in tandem like you’d expect from a feedback-first tool.
Trello user account is required
Trello forces your users to create an account to vote and comment. They can't even post feedback. And with the recent change, they've migrated all user accounts to Atlassian. With Trello, be ready to deal with a lot of bureaucracy.
User single sign-on
Rapidr is a batteries-included solution –– you'd not have to worry about user accounts, authentication, etc. But for advanced use-cases, you can bring your authentication system, so you know precisely who is contributing feedback.
Forget about closing the feedback loop
After making any changes to feedback, any updates go unnoticed, resulting in a wretched feedback loop where users don’t know if their feedback is being worked on.
Keep everyone in loop
Rapidr updates the users every step of the way. For example, moving the task to "In Progress" or commenting on the feedback to clarify, we'll notify the author on your behalf. Thus, everyone involved is kept in a loop.
Basic support
Fill in the support form and get in the waiting queue for your turn. Only basic support is available for non-enterprise plans.
Delightful support
We’re a customer-delight-first company and take immense pride in our excellent support. So whichever plan you choose, we’ll make it a priority to help you out.
Project management first
Mainly used as a project management tool, rarely used for managing feedback.
Feedback management first
Rapidr is a feedback management tool built for all types of customer feedback, including idea management, feature request tracking, etc. It comes with everything you’d need to manage the feedback lifecycle.
PRICING
Why Rapidr offers more value for the price?
Yes, Trello is free to start with, but once you start using advanced features like integrating with other services or using power-ups, the per-seat pricing won’t scale with the value you’re deriving.
Moreover, Trello doesn’t (and won’t) provide features like custom domain, vote on behalf, confidential comments, branded feedback boards, email notifications, workflow statuses, etc.
VERSUS
Rapidr is an affordable, cost-effective tool, with transparent pricing plans starting from just $49/mo. Similar to Trello, Rapidr offers everything and more. Rapidr is a feedback lifecycle management tool, and all the features built into it intend to help you understand your customers better.
See what our customers are saying...
Rapidr lets us democratize the prioritization process of feature requests in a transparent and easy-to-understand manner. Huge win! Every week, product owners get together and sort the list by number of votes, and deals with the top requests. Rapidr kind of prioritizes our inbox, and lets us communicate our decisions transparently.
Product Owner, Amedia
Best part of using Rapidr is that it involves our customers so they read/vote on ideas and comment which really brings a ton of value towards knowing what needs to be built next.
CEO, Lasso
Rapidr is like how I think user feedback should work. It's sooo good.
Co-founder, Neurosity
Rapidr is everything we need to prioritize our product roadmap based on feedback from users. Cherry on top is the ability to see what's in development and what's shipped.
Co-founder, DailyRemote
Feedback management software for product teams
Why Rapidr is the best Trello alternative? Manage the entire feedback lifecycle –– Product Ideation, Feature Prioritization, Public Roadmap, Product Strategy, Releases –– in one place. Better visibility and management of feedback for your users and teammates.
Remove guesswork from product management with feedback
Collaborate and collect product feedback in one place—no more feedback distributed across multiple channels. Turn your customers into product contributors and listen to them to understand their needs. Seamlessly integrate a customer portal into your application.
Remove guesswork from product management with feedback
Collaborate and collect product feedback in one place—no more feedback distributed across multiple channels. Turn your customers into product contributors and listen to them to understand their needs. Seamlessly integrate a customer portal into your application.
FEATURES
Everything you need to take better product decisions
Admin Badges
Votes & Comments
Custom Status
Single Sign-On
Collaborate
Customize Portal
Custom Domain
Confidential comments
Vote on behalf
Integrates with the tools you already use
Our turnkey integrations allow you to connect with your favorite apps in a few clicks.
Switching to Rapidr from Trello?
Are you fed up with a tool that bounds your action every step of the way? Many of our customers made the switch from Trello to Rapidr. We got you. Just contact us, and we'll migrate your data and make the switch to Rapidr even more pleasant!
Free 14-day trial. No credit card required.
FREQUENTLY ASKED QUESTIONS
Still deciding? We have answers to your questions!
- Q.What is a customer feedback or a user feedback tool?
- Q.Who should signup for Rapidr?
- Q.Is Rapidr a feature voting tool?
- Q.Does Rapidr have free plans?
- Q.Is Rapidr less expensive than Trello?
- Q.What kind of support should I expect from Rapidr?