Complete User Feedback Lifecycle

Product Ideation, Roadmap, Strategy, Releases — all in one place

Start building customer-first products

Free 14-day trial. No credit card required.




Billed monthly. $10 per additional 100 users.



Billed monthly. $20 per additional 200 users.



Billed monthly. $50 per additional 500 users.


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Billed monthly/yearly. Unlimited users.
  • 100 Users
  • Unlimited Team Members
  • Hosted Portal
  • 200 Users
  • Unlimited Team Members
  • Integrations + API
  • 500 Users
  • Unlimited Team Members
  • Priority Support
  • Unlimited Users
  • Unlimited  Team Members
  • 99.9% uptime SLA
Ideal for founders and bootstrapped teams who’re starting up
Ideal for product teams who need more features and flexibility
Ideal for big teams building customer-centric products
Ideal for businesses with established product processes
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Pricing that scales with your needs

If you never receive a feedback within a month, we will give you a full refund.






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Basic Plan
Startup Plan
Growth Plan
Contact Us
Base Users
100 Users200 Users500 UsersCustom
Additional Users
$10 per every 100 users$20 per every 200 users$50 per every 500 usersCustom
Team Members
Brand Customization
Email Notifications
Confidential Comments
Status Updates
Vote on Behalf
Admin Badges
Custom Statuses
Single Sign-On
Custom Domain
Access Controls
Google Oauth
Private Boards
Admin DigestSOON
Embeddable WidgetsSOON
Teams ManagementSOON
Slack IntegrationSOON
Remove "Powered by Rapidr"SOON
Product Support
Email SupportEmail SupportPriority SupportAccount Manager
Concierge Migration
Uptime SLA
99.9% uptime SLA

Trusted by leading product teams

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Start capturing feedback, pick a plan later

Try Rapidr for 14 days, no obligations, no credit card required

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Frequently asked questions

Here are some things we're commonly asked

How does the free trial work?

You can sign up for free without a credit card and use Rapidr to capture feedback, plan your roadmap, and announce product releases. However, some features are only available once you upgrade to a paid plan.

What is the difference between a user and a team member?

A user is your customer who can vote, comment, and leave feedback on your feedback portal. A team member is your teammate who can do all things a user can do, but also has access to admin portal.

Can I pay upfront for additional users in a plan? How does billing work then?

We only support upfront payments on our annual plans. You can subscribe to a yearly plan by emailing us at For our monthly plans, you pay as you grow your usage.

Do you offer special rates for students, educators, and nonprofits?

We offer a 30% lifetime discount to all registered nonprofit organizations. All we need to see is your official documentation, such as a copy of your 501(c)(3), or your country’s equivalent, to support your nonprofit status.

What happens when I have to upgrade or downgrade my plan?

You can easily switch between the plans at any time. We'll prorate the amount we've charged you in the current billing cycle. To change your plan, drop us a line at

What are the charges for adding extra users?

We will charge $10 for every 100 users added in the Basic plan, $20 for every 200 users added in the Startup plan, and $50 for every 500 users added in the Growth plan.

What type of payment methods do you accept?

We accept credit cards from all major vendors, including American Express, Visa, Mastercard, Discover, Diners. We also support invoicing for our enterprise plans and large organizations on annual plans.

I'm interested in setting up an Enterprise plan for my business. Where can I learn more?

Please drop us a line at for enterprise deals; we are more than happy to help you.

Do I need to enter a credit card to try Rapidr?

No, we don't ask for a credit card upfront, so you'll be charged only when you're ready. If you wish to continue after a 14 day trial period, we'll ask for payment details.

What is your cancellation policy?

You can cancel at any time if you wish to. However, we only offer refunds if you cancel in the first month of your billing history.

Build better products by listening to your users

Start a trial completely free for 14 days and make your product more customer-centric.

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