Get priceless insights from customers. For a fraction of the cost.

Truly understand what your customers want. When your feedback is organized in Rapidr, you’ll find exactly what you’re looking for, see which customer has requested what, see relevant contextual discussions, read customers voice directly, and much more. Rapidr is the modern way to develop truly remarkable customer-centric products.

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No credit card required.
Setup takes < 2 mins.
Basic
Startup
Growth
Enterprise

Basic

$19/100 users/mo

then $10/100 additional tracked users.
RECOMMENDED

Startup

$49/200 users/mo

then $20/200 additional tracked users.

Growth

$99/500 users/mo

then $50/500 additional tracked users.

Enterprise

Request a quote

Billed monthly/yearly. Unlimited users.
  • Track upto 100 users
  • Unlimited Team Members
  • Customer Portal
  • Track upto 200 users
  • Unlimited Team Members
  • Integrations + API
  • Track upto 500 users
  • Unlimited Team Members
  • Priority Support
  • Unlimited users
  • Unlimited  Team Members
  • 99.9% uptime SLA
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CALCULATE COST

Pricing that scales with you

TRACKED USERS

A tracked user is a customer who has either voted, commented, or left feedback on your customer portal.

0
400
800
1,500
3,000
5,000+
100

ESTIMATION

$49

RECOMMENDED PLAN

BASIC
$19
GROWTH
$99
ENTERPRISE
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Are you ready to find out what your customers really want?

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COMPARE PRICING PLANS
Basic Plan
$19
Startup Plan
$49
Growth Plan
$99
Enterprise
Contact Sales
Team Members
UnlimitedUnlimitedUnlimitedUnlimited
Subdomain
Brand Customization
Email Notifications
Status Updates
Vote on Behalf
Admin Badges
Roadmap
Changelog
Embeddable Widgets
Google OAuth
Confidential Comments
Custom Statuses
Custom Domain
Access Controls
Private Boards
Merge Similar Feedback
Single Sign-On
Slack
Intercom
Zapier IntegrationSOON
ZendeskSOON
JiraSOON
HubSpotSOON
OneLoginSOON
OktaSOON
User SegmentationSOON
Admin DigestSOON
Teams ManagementSOON
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Product Support
Email SupportEmail SupportPriority SupportAccount Manager
Concierge Migration
BasicStandardBusiness
Uptime SLA
99.9% uptime SLA

TRUSTED BY COMPANIES BUILDING CUSTOMER-CENTRIC PRODUCTS

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Answers to some questions you may have

Do I need a credit card to try Rapidr?

No, we don't ask for payment details upfront. You can sign up and try Rapidr for free without any obligations. Sign up

If I don’t like Rapidr, can I request a refund?

We’d hate to see you go, but we totally understand that sometimes things just don’t work out.

No matter which plan you’re on, if you realize Rapidr isn’t the right fit for you we can give you a refund as long as you’re within the first 30 days of the date you signed up for your account.

Our team will cancel your account and send that refund along immediately (but it will take 3-5 days to show up on your credit or debit card account).

Do you offer special rates for students, educators, FOSS projects and nonprofits?

We offer a 30% discount to all registered nonprofit organizations. All we need to see is your official documentation, such as a copy of your 501(c)(3), or your country’s equivalent, to support your nonprofit status.

However, if you're using Rapidr for education or for your free and open source project, it's completely free to use. Just let us know on our support channel.

What happens when I have to upgrade or downgrade my plan?

You can easily switch between the plans at any time. We'll prorate the amount we've charged you in the current billing cycle. To change your plan, drop us a line at support@rapidr.io

What type of payment methods do you accept?

We accept credit cards from all major vendors, including American Express, Visa, Mastercard, Discover, Diners. We also support invoicing for our enterprise plans and large organizations on annual plans.

What is the difference between a user and a team member?

A user is your customer who has voted, commented, or left feedback on your customer portal. Whereas, a team member is your teammate who have been invited to your organization's Rapidr account.

Is it hard to switch to Rapidr if I already have feedback somewhere else?

Not at all! Plus, if you’re on our Growth Plan, Rapidr provides free migrations to help you switch from other feedback tools. We’ll migrate your feedback, votes, comments, tags, etc. in 4-6 business days.

Build better products by listening to your users

Start a trial completely free for 14 days and make your product more customer-centric.

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