FEATURES

Everything you need to build customer-centric products

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TRUSTED BY COMPANIES BUILDING CUSTOMER-CENTRIC PRODUCTS

Amedia logoDailyRemote logoCheq logoKingdom Studios logoNeurosity logoLasso logoTrisoft logo

FEEDBACK

Collect, organize, analyze and prioritize customer feedback effortlessly

Portal for Customer Feedback

Portal for Customer Feedback

A comprehensive portal for managing customer feedback, including ideation, roadmap development, and release information, all in a single place

Idea Collection Boards

Idea Collection Boards

Create unlimited boards for gathering ideas, requests for features or integrations, bug reports, roadmap suggestions, and more

Private Idea Boards

Private Idea Boards

Enable your colleagues or specific users to submit ideas and feedback privately, eliminating unnecessary communication exchanges

Operate on Your Own Domain

Operate on Your Own Domain

Set up Rapidr on your personal domain (like roadmap.example.com), and we will take care of the rest.

Idea Voting System

Idea Voting System

Give your customers the ability to vote on ideas, requests, and feedback

Casting Votes on Behalf of Your Customers

Casting Votes on Behalf of Your Customers

Equip your customer service team with the ability to log feedback and vote on behalf of your customers

Email Alert System

Email Alert System

Users receive notifications of mentions, responses, or new comments

Customizable Feedback Statuses

Customizable Feedback Statuses

Create personalized statuses for each feedback board

Built-in Authentication

Built-in Authentication

Rapidr provides a seamless, pre-configured authentication system to identify users submitting feedback

Merge Duplicate Ideas

Merge Duplicate Ideas

Prevent duplicate ideas by combining similar ideas into one entry

Markdown Support

Markdown Support

Style your text with the versatility of Markdown syntax, just like rich text

Export Voter List

Export Voter List

Download voter lists as CSV for personalized feature request outreach

Customer profiles

Customer profiles

Obtain a holistic view of any customer's activity through their profile page, which also enumerates all their individual and account traits

Embeddable Idea Widget

Embeddable Idea Widget

Collect feedback directly within your app by embedding a idea board

User Feedback Segmentation

User Feedback Segmentation

Sort and manage user feedback based on specific groups, account types, geographic location, and more

Leave Comments on Ideas

Leave Comments on Ideas

Engage in conversations about ideas with your users without losing track of the context

Private Comments

Private Comments

Have confidential discussions with your colleagues within the same thread without losing context

Feedback Tagging

Feedback Tagging

Use specific tags to filter, categorize, and highlight feedback

User and Team Mentions

User and Team Mentions

Directly address your users or team members in a message. They'll be notified via email on your behalf

Admin Badge

Admin Badge

Admin Badge helps users identify admins in a comment thread.

Custom Branding

Custom Branding

Maintain your brand's consistency by customizing your color scheme, header image, and logo

Invite teammates

Invite teammates

Enhance collaboration by inviting your entire team to Rapidr

Highlighting New Feedback with Sort

Highlighting New Feedback with Sort

Our sorting algorithm brings to the forefront popular feedback with recent activity for your users

Identify Similar Feedback

Identify Similar Feedback

Avoid creating duplicate feedback by identifying existing similar feedback posts

Language Translation

Language Translation

User-facing localisation in Spanish, German, and French

MRR Filter

MRR FilterCOMING SOON

Filter and segment user feedback with MRR/Revenue they bring in

Priority Filter

Priority FilterCOMING SOON

Filter and segment user feedback with priority assigned to them

ROADMAP

Align everyone around the product roadmap

Product Roadmap

Product Roadmap

Foster trust among your customers by transparently showcasing your ongoing work and future plans

Customizable Roadmaps

Customizable Roadmaps

Tailor your roadmaps to fit your needs by renaming the column names of the default roadmap

Workflow-Specific Statuses

Workflow-Specific Statuses

Design custom statuses to reflect your workflow and associate them with any column on the roadmap

Roadmap Prioritization Tools

Roadmap Prioritization ToolsCOMING SOON

Enhance your roadmap prioritization with the help of custom fields, user segments, and scoring systems

Embeddable Roadmap Widget

Embeddable Roadmap WidgetCOMING SOON

Seamlessly incorporate your product roadmap into your app using our widget

RELEASE NOTES

Announce your product releases to all stakeholders

Release notes

Release notes

Keep everyone updated with announcements about your product releases.

Standalone page

Standalone page

Dedicated space for release notes enables easy sharing and linking, facilitating seamless communication with your customers

Embeddable Widget

Embeddable Widget

Effortlessly showcase your latest updates with our prebuilt widgets. The setup is quick and simple.

Markdown-Compatible Rich Text Editor

Markdown-Compatible Rich Text Editor

Experience the ease of writing with our rich text editor, enhanced with quick Markdown transformations.

Customizable Categories

Customizable Categories

We understand that one size doesn't fit all, so we offer fully customizable categories for your changelogs.

Sort and Filter

Sort and Filter

Customize your view and focus on specific release notes

Save as Draft

Save as Draft

Store, refine, and perfect your release notes prior to publishing

Changelog Reactions

Changelog ReactionsCOMING SOON

React with emojis to published changelog posts

Changelog Email Digest

Changelog Email DigestCOMING SOON

Send changelog digest emails to users whenever a new update is published

SECURITY

Enterprise-grade security, state-of-the-art encryption, advanced identity management, and much more

Exceptional Data Security

Exceptional Data Security

Engineered with a focus on safeguarding your data, ensuring it remains secure and protected

Simplified Identity Management

Simplified Identity Management

Streamlined access control with Single Sign-On options (JWT, SAML) and enhanced login restrictions

GDPR compliance

GDPR complianceCOMING SOON

Support for General Data Protection Regulation (GDPR) Compliance

Rapidr integrates with your existing software

Our turnkey integrations allow you to connect with your existing software in a few clicks.

See what our customers are saying...

Rapidr lets us democratize the prioritization process of feature requests in a transparent and easy-to-understand manner. Huge win! Every week, product owners get together and sort the list by number of votes, and deals with the top requests. Rapidr kind of prioritizes our inbox, and lets us communicate our decisions transparently.

Helge Valvik
Helge Valvik
Product Owner, Amedia

Best part of using Rapidr is that it involves our customers so they read/vote on ideas and comment which really brings a ton of value towards knowing what needs to be built next.

Andrew
Andrew Fiebert
CEO, Lasso

Rapidr is like how I think user feedback should work. It's sooo good.

AJ Keller
AJ Keller
Co-founder, Neurosity

Rapidr is everything we need to prioritize our product roadmap based on feedback from users. Cherry on top is the ability to see what's in development and what's shipped.

Daniel
Daniel Wolken
Co-founder, DailyRemote

Build better products by listening to your users

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