Everything your team needs to build better products

Minus the learning curve
FEEDBACK PORTAL

Your product’s new idea breeding ground

Hosted Portal
Bring your product ideation, roadmap & releases together. Close the feedback loop in one place.
Authentication
Rapidr comes with a zero config built-in authentication system. We identify users leaving feedback for you.
Branding
Keep your design consistent by choosing your brand color, header image, and a brand logo.
Custom Domain
Setup Rapidr to run on your domain effortlessly. We provision and manage SSL for you too.
Single Sign On (SSO)
Seamlessly authenticate & identify your customers and know precisely who contributes to your feedback board.
BOARDS

Collect and analyze feedback effortlessly

Collect feedback
Create unlimited boards to collect ideas, feature requests, integration requests, bug reports, documentation requests, or just about anything.
Vote
Users can vote on feedback. Know the impact and demand of every idea. Objectively prioritize your roadmap.
Vote on Behalf
Enable your customer-facing team to track feedback on your customers' behalf without fiddling with other tools.
Custom Statuses
Create different statuses when tracking different types of feedback for each board.
Embed as WidgetComing Soon
Capture feedback by embedding a feedback board in your app.
Access Controls
Decide who gets to perform specific actions on the feedback board.
TagsComing Soon
Filter, organize, and resurface feedback in a jiff.
Private Boards
Empower your teammates or selected users to contribute internal feedback without the back and forth.
DISCUSS

Have a conversation without the back-and-forth

Comments
Discuss ideas with your users without losing the context.
Confidential Comments
Talk privately with your teammates in the same thread.
Mentions
Loop in your users or your teammates by directing a message at them. We notify them by email for you.
Invite Teammates
Collaborate better by bringing your entire team on Rapidr.
Markdown
Style your text like rich text with Markdown syntax.
Admin Badge
Admin Badge helps users identify admins in a comment thread.
Email Notifications
Users get notified of new comments, replies, or mentions.
ROADMAP

Align everyone around the product roadmap

Now-Next-Later Roadmap
Instil trust amongst your customers by showing what's being worked on and what's coming next.
Consolidated View
See all your Boards together in a single consolidated roadmap view.
Embed as WidgetComing Soon
Embed the product roadmap as a widget inside your app.
Coming Soon
CHANGELOG

Announce product releases to all stakeholders

Embed as Widget
Schedule Updates
Deep Link to Feedback
Tags
Privacy
Markdown
Digest Emails
SUCCESS & SUPPORT

Your success is our responsibility

Help Center
Search through our extensive guides on how to use a feature by following step-by-step guides, articles and video tutorials.
Priority Support
Ask a question and get it answered within 6 to 24 business hours.

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