Complete Toolkit for Building Customer-Centric Products

Everything you'll ever need from capturing feedback, to organizing, prioritizing, and following through with your customers. All in one app.

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Your product’s new idea breeding ground

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Customer Feedback Portal

Fully managed customer portal to bring your product ideation, roadmap & releases together. Close the feedback loop in one place.

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Invite Teammates

Collaborate better by bringing your entire team on Rapidr.

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Custom Domain

Setup Rapidr to run on your domain effortlessly. We provision and manage SSL for you too.

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Single Sign On (SSO)

Seamlessly authenticate & identify your customers and know precisely who contributes to your feedback board.

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Rapidr comes with a zero config built-in authentication system. We identify users leaving feedback for you.

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Access Controls

Decide who gets to perform specific actions on the feedback board.

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Custom Branding

Keep your design consistent by choosing your brand color, header image, and a brand logo.

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Trending Sort

Sorting algorithm that surfaces popular feedback with recent activity for your users.


Collect and analyze feedback effortlessly

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Feedback boards

Create unlimited boards to collect ideas, feature requests, integration requests, bug reports, documentation requests, or just about anything.

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Private Boards

Empower your teammates or selected users to contribute internal feedback privately without the back and forth.

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Allow your customers to vote on ideas, requests, and feedback.

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Vote on Behalf

Empower your customer-facing team to track feedback on behalf of your customers.

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Custom Statuses

Create custom statuses for each feedback board.

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Merge Duplicate Feedback

Avoid duplicate feedback entries by merging similar feedback into one.

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Style your text like rich text with Markdown syntax.

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Embed as Widget

Capture feedback by embedding a feedback board in your app.


Have a conversation without the back-and-forth

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User Segmentation

Filter and organize user feedback based on user groups, based on plan type, account, or location criteria.

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Discuss ideas with your users without losing the context.

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Confidential Comments

Talk privately with your teammates in the same thread.

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Filter, organize, and surface feedback with specific tags.

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Loop in your users or your teammates by directing a message at them. We notify them by email for you.

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Admin Badge

Admin Badge helps users identify admins in a comment thread.

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Email Notifications

Users get notified of new comments, replies, or mentions.


Align everyone around the product roadmap

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Now-Next-Later Roadmap

Instil trust amongst your customers by showing what's being worked on and what's coming next.

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Consolidated View

See all your Boards together in a single consolidated roadmap view.

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Custom Roadmap

Create custom roadmaps by renaming column names of the default Now-Next-Later roadmap.

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Roadmap PrioritizationComing Soon

Prioritize your roadmap better with custom fields, segments, and scores.

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Embed as WidgetComing Soon

Embed the product roadmap as a widget inside your app.


Announce your product releases to all stakeholders

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Release Notes

Announce your product releases to everyone.

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Embed as Widget

Show off what's new with prebuild widgets. Setup only takes a minute.

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Rich text editor + Markdown

Write elegantly with rich text, and transform text with Markdown quick actions.

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Custom categories

One size doesn't fit all which is why you can fully customize categories for changelogs.

Integrates with the tools you already use

Our turnkey integrations allow you to connect with your favorite apps in a few clicks.


Your success is our responsibility

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Help Center

Search through our extensive guides on how to use a feature by following step-by-step guides, articles and video tutorials.

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Priority Support

Ask a question and get it answered within 6 to 24 business hours.

Build right features with Rapidr

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