FEEDBACK
Collect, organize, analyze and prioritize customer feedback effortlessly
Portal for Customer Feedback
A comprehensive portal for managing customer feedback, including ideation, roadmap development, and release information, all in a single place
Idea Collection Boards
Create unlimited boards for gathering ideas, requests for features or integrations, bug reports, roadmap suggestions, and more
Private Idea Boards
Enable your colleagues or specific users to submit ideas and feedback privately, eliminating unnecessary communication exchanges
Operate on Your Own Domain
Set up Rapidr on your personal domain (like roadmap.example.com), and we will take care of the rest.
Idea Voting System
Give your customers the ability to vote on ideas, requests, and feedback
Casting Votes on Behalf of Your Customers
Equip your customer service team with the ability to log feedback and vote on behalf of your customers
Email Alert System
Users receive notifications of mentions, responses, or new comments
Customizable Feedback Statuses
Create personalized statuses for each feedback board
Built-in Authentication
Rapidr provides a seamless, pre-configured authentication system to identify users submitting feedback
Merge Duplicate Ideas
Prevent duplicate ideas by combining similar ideas into one entry
Markdown Support
Style your text with the versatility of Markdown syntax, just like rich text
Export Voter List
Download voter lists as CSV for personalized feature request outreach
Customer profiles
Obtain a holistic view of any customer's activity through their profile page, which also enumerates all their individual and account traits
Embeddable Idea Widget
Collect feedback directly within your app by embedding a idea board
User Feedback Segmentation
Sort and manage user feedback based on specific groups, account types, geographic location, and more
Leave Comments on Ideas
Engage in conversations about ideas with your users without losing track of the context
Private Comments
Have confidential discussions with your colleagues within the same thread without losing context
Feedback Tagging
Use specific tags to filter, categorize, and highlight feedback
User and Team Mentions
Directly address your users or team members in a message. They'll be notified via email on your behalf
Admin Badge
Admin Badge helps users identify admins in a comment thread.
Custom Branding
Maintain your brand's consistency by customizing your color scheme, header image, and logo
Invite teammates
Enhance collaboration by inviting your entire team to Rapidr
Highlighting New Feedback with Sort
Our sorting algorithm brings to the forefront popular feedback with recent activity for your users
ROADMAP
Align everyone around the product roadmap
Product Roadmap
Foster trust among your customers by transparently showcasing your ongoing work and future plans
Customizable Roadmaps
Tailor your roadmaps to fit your needs by renaming the column names of the default roadmap
Workflow-Specific Statuses
Design custom statuses to reflect your workflow and associate them with any column on the roadmap
Roadmap Prioritization ToolsCOMING SOON
Enhance your roadmap prioritization with the help of custom fields, user segments, and scoring systems
Embeddable Roadmap WidgetCOMING SOON
Seamlessly incorporate your product roadmap into your app using our widget
RELEASE NOTES
Announce your product releases to all stakeholders
Release notes
Keep everyone updated with announcements about your product releases.
Standalone page
Dedicated space for release notes enables easy sharing and linking, facilitating seamless communication with your customers
Embeddable Widget
Effortlessly showcase your latest updates with our prebuilt widgets. The setup is quick and simple.
Markdown-Compatible Rich Text Editor
Experience the ease of writing with our rich text editor, enhanced with quick Markdown transformations.
Customizable Categories
We understand that one size doesn't fit all, so we offer fully customizable categories for your changelogs.
Sort and Filter
Customize your view and focus on specific release notes
Save as Draft
Store, refine, and perfect your release notes prior to publishing
SECURITY
Enterprise-grade security, state-of-the-art encryption, advanced identity management, and much more
Exceptional Data Security
Engineered with a focus on safeguarding your data, ensuring it remains secure and protected
Simplified Identity Management
Streamlined access control with Single Sign-On options (JWT, SAML) and enhanced login restrictions
Rapidr integrates with your existing software
Our turnkey integrations allow you to connect with your existing software in a few clicks.
