Collect and Keep Track of Product Feedback

Collect customer feedback with Rapidr

Capture product feedback from customers and teammates in a single, centralized place to understand what your users want. Build a better product with customer feedback.

See why Rapidr is the customer feedback tool of choice among SaaS companies.

Free 14-day trial
No credit card required
No code required
Setup takes < 3 mins
Collect customer feedback with Rapidr

TRUSTED BY COMPANIES BUILDING CUSTOMER-CENTRIC PRODUCTS

Amedia logoDailyRemote logoCheq logoKingdom Studios logoNeurosity logoLasso logoTrisoft logo
Collect feedback with in-app feedback widget
COLLECT FEEDBACK

Capture Feedback with Product Feature Voting Boards & In-app Widgets

Collect feedback with feedback widget

Capture feedback publicly or privately on dedicated feedback boards. Enable users to share feedback in mobile or web app with feedback widgets.

Share or embed in-app feedback widget anywhere
Collect feedback with public or private boards
INTEGRATIONS

Collect Feedback from all other sources

 Collect feedback from Slack Channels

Direct all feedback from Emails, Spreadsheets, Slack Channels, Intercom Inbox, and Survey responses at on place with our integrations. Don’t let critical feedback slip through the cracks.

A single feedback hub for all customer requests
Empower customer-facing teams to share product feedback
 Collect feedback from Slack Channels
Public and private feedback boards
BOARD PRIVACY CONTROLS

Create Public/Private Feedback Boards

Public and private feedback boards

Use public feedback boards for capturing customer feedback. Enable your sales, success, and support teams to pass along feedback with private feedback boards seamlessly.

Make it extremely easy to share feedback on behalf of customers.
Support all stakeholders to chime in the discussion around feedback.
GROUP SIMILAR FEEDBACK

Automatically Group Similar Feedback & Avoid Duplicates

Group similar feedback

Avoid duplicate feedback requests by grouping similar feedback into one, preserving votes and discussions around it.

Enable team discussions with confidential comments
Supports vote on behalf of customers
Group similar feedback
Create your own changelog and release notes widget without code
NO CODE INSTALLATION

No code required - install in 3 minutes or less

Notify users with Rapidr

Install Rapidr effortlessly without having to write a single line of code.

Hosted customer feedback portal
In-app widgets
Custom domain

See what our customers are saying...

Rapidr lets us democratize the prioritization process of feature requests in a transparent and easy-to-understand manner. Huge win! Every week, product owners get together and sort the list by number of votes, and deals with the top requests. Rapidr kind of prioritizes our inbox, and lets us communicate our decisions transparently.

Helge Valvik
Helge Valvik
Product Owner, Amedia

Best part of using Rapidr is that it involves our customers so they read/vote on ideas and comment which really brings a ton of value towards knowing what needs to be built next.

Andrew
Andrew Fiebert
CEO, Lasso

Rapidr is like how I think user feedback should work. It's sooo good.

AJ Keller
AJ Keller
Co-founder, Neurosity

Rapidr is everything we need to prioritize our product roadmap based on feedback from users. Cherry on top is the ability to see what's in development and what's shipped.

Daniel
Daniel Wolken
Co-founder, DailyRemote
FEEDBACK LOOP

Complete user feedback loop in one place

Unlike other tools, Rapidr is not just a customer feedback tool, it goes beyond that.

From capturing ideas & feedback to strategizing, sharing public plans via roadmap, and announcing product releases, you can complete the entire feedback cycle in one place.

#1Capture

Collect ideas and feedback from your customers

#2Prioiritze

Sift through the collected ideas and create a product strategy.

#3Roadmap

Show what you’re currently working on and what’s coming next.

#4Release notes

Announce product updates with your customers.

Build better products with user feedback

Rapidr helps SaaS companies understand what customers need through feedback, prioritize what to build next, inform the roadmap, and notify customers on product releases

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