Prioritize and Analyze Product Feedback

Identify top ideas and understand their use-cases

Prioritize product feedback from customers and teammates aggregated in a centralized place. Identify top ideas for improving your product and take the guesswork out of product planning and prioritization.

See why Rapidr is the customer feedback tool of choice among SaaS companies.

Free 14-day trial
No credit card required
No code required
Setup takes < 3 mins
Identify top ideas and understand their use-cases

TRUSTED BY COMPANIES BUILDING CUSTOMER-CENTRIC PRODUCTS

Amedia logoDailyRemote logoCheq logoKingdom Studios logoNeurosity logoLasso logoTrisoft logo
Identify top ideas with maximum impact
ANALYZE FEEDBACK

Analyze Top Ideas with Maximum Impact

Identify top ideas with maximum impact

Don’t waste time building the wrong features. See which features are most requested by talking with your customers and clarify use cases upfront.

Quickly understand customer needs and customer demands
Prioritize features and product improvements
USER PROFILES

Identify Who Requested What with User Profiles

Identify who requested what with User Profiles

Rapidr keeps track of exactly who requested a feature. Use user profiles to identify the impact of feedback and note additional context from customers in comments.

Build what your highest-value customers want most
Use confidential comments to investigate further with teammates
Identify who requested what with User Profiles
Inform Customers by Updating Status of Feedback Requests
CUSTOM STATUS

Inform Customers by Updating Status of Feedback Requests

Inform Customers by Updating Status of Feedback Requests

Ensure customers know their feedback was heard by updating progress status. Keep them in the loop about which requests are in-progress or planned and which are done.

Create custom status to match product terminology
Support all stakeholders to chime in the discussion around feedback.
NO CODE INSTALLATION

No code required - install in 3 minutes or less

Notify users with Rapidr

Install Rapidr effortlessly without having to write a single line of code.

Hosted customer feedback portal
In-app widgets
Custom domain
Create your own changelog and release notes widget without code

See what our customers are saying...

Rapidr lets us democratize the prioritization process of feature requests in a transparent and easy-to-understand manner. Huge win! Every week, product owners get together and sort the list by number of votes, and deals with the top requests. Rapidr kind of prioritizes our inbox, and lets us communicate our decisions transparently.

Helge Valvik
Helge Valvik
Product Owner, Amedia

Best part of using Rapidr is that it involves our customers so they read/vote on ideas and comment which really brings a ton of value towards knowing what needs to be built next.

Andrew
Andrew Fiebert
CEO, Lasso

Rapidr is like how I think user feedback should work. It's sooo good.

AJ Keller
AJ Keller
Co-founder, Neurosity

Rapidr is everything we need to prioritize our product roadmap based on feedback from users. Cherry on top is the ability to see what's in development and what's shipped.

Daniel
Daniel Wolken
Co-founder, DailyRemote
MORE FEATURES COMING SOON

We’re hard at work to bring you even more amazing features.

Feature Prioritization

Identify top ideas with a scoring system for prioritizing, including impact & effort metrics of RICE.

Salesforce Integration

Track feedback directly in Salesforce.

Impact Score

Identify the top requested features with a feature impact score.

Effort Estimation

Effectively estimate the effort required to complete a task to reflect complexity.

Send emails from Rapidr

Send product updates over email without configuring third-party tools or provisioning servers.

FEEDBACK LOOP

Complete user feedback loop in one place

Unlike other tools, Rapidr is not just a customer feedback tool, it goes beyond that.

From capturing ideas & feedback to strategizing, sharing public plans via roadmap, and announcing product releases, you can complete the entire feedback cycle in one place.

#1Capture

Collect ideas and feedback from your customers

#2Prioiritze

Sift through the collected ideas and create a product strategy.

#3Roadmap

Show what you’re currently working on and what’s coming next.

#4Release notes

Announce product updates with your customers.

Build better products with user feedback

Rapidr helps SaaS companies understand what customers need through feedback, prioritize what to build next, inform the roadmap, and notify customers on product releases

Start free trial