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9 Amazing Public Product Roadmap Examples For SaaS Companies
ROADMAP

9 Amazing Public Product Roadmap Examples For SaaS Companies

Public product roadmaps are an essential tool for any company that wants to be transparent with its customers. They allow companies to share their plans for upcoming releases and enable them to engage in valuable conversations with their customers, increasing transparency and trust. Users are more informed than ever before;

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Rapidr May 10, 2022 • 6 min read
Different Types of Customer Feedback (and how to address them?)
FEEDBACK

Different Types of Customer Feedback (and how to address them?)

Customer feedback is an essential part of the customer experience. It can improve customer service, better understand their needs and wants, identify pain points, and create a more personalized experience. Customer feedback is a vital part of the success of any business. If you want to grow your customer base

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Rapidr May 4, 2022 • 15 min read
10 Best Changelog Tools for SaaS Companies(Free & Paid)
CHANGELOG

10 Best Changelog Tools for SaaS Companies(Free & Paid)

If you are a growing company, releasing new features and iterating over your product as quickly as possible becomes necessary. This requires you to constantly keep your customers and product experts in the loop about everything that's updated or released. A changelog helps product managers be transparent about every enhancement

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Rapidr Apr 26, 2022 • 8 min read
How to Collect Feedback & Track Feature Requests in Intercom?
INTEGRATION

How to Collect Feedback & Track Feature Requests in Intercom?

Intercom provides a comprehensive customer communication platform that helps companies build better relationships with their customers by collecting feedback and feature requests via Inbox and Messenger. The feedback and feature requests received from customers via Intercom would help inform your product decisions, be more customer-centric, and understand how your customers

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Rapidr Apr 23, 2022 • 6 min read
Why Write Release Notes? Top Tools & Tips to Publish Release Notes
CHANGELOG

Why Write Release Notes? Top Tools & Tips to Publish Release Notes

Being a customer-centric company, you would want to value your customers and communicate every product update to them. WHY? Why do your product updates and new features don't reach their desired users then? Because you are not leveraging a top communication channel, "Release notes." Release notes, commonly known as product

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Rapidr Apr 20, 2022 • 7 min read
10 Best Canny.io Alternatives & Competitors in 2022 (With Features & Pricing)
COMPARISON

10 Best Canny.io Alternatives & Competitors in 2022 (With Features & Pricing)

An ideal Canny.io alternative should help you collect, prioritize and manage user feedback and share product roadmap and announce updates via changelog, all at an affordable price. User feedback is a vital asset for a company. It helps them understand their customers and provide better products and services. The

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Rapidr Mar 23, 2022 • 13 min read
Top 12 Productboard Alternatives For 2022 (With Pricing & Use Cases)
COMPARISON

Top 12 Productboard Alternatives For 2022 (With Pricing & Use Cases)

Productboard is a digital product management platform that helps teams get the most out of their product development process. However, it might not be the best choice for every product team, if you are looking for a user-friendly Productboard alternatives,  look no further because we've compiled a list of tools

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Rapidr Mar 22, 2022 • 18 min read
How to Prioritize Product Features (12 Methods with Examples)

How to Prioritize Product Features (12 Methods with Examples)

Doing feature or product prioritization is no joke. Most product managers believe that product prioritization is more of an art than science. To prioritize a product you’d first have to align internal stakeholders and executives around your short-term goals, but also have to sell them on how this aligns

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Rapidr Dec 22, 2021 • 13 min read
Best Feature Voting Tools in 2022 (Use Cases Included)
TOOLS

Best Feature Voting Tools in 2022 (Use Cases Included)

Every product team needs to know which features are critical for their customers. It’s not simple: you cater to various customers across various industries and varying personas at the same time. You need tried and tested tools to help you choose which features to work on. That's where feature

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Rapidr Dec 19, 2021 • 8 min read
17 Best Customer Feedback Tools for 2022 (with Pricing & Use Cases)
TOOLS

17 Best Customer Feedback Tools for 2022 (with Pricing & Use Cases)

Customer feedback is critical to the success of any business. It's the best way to stay competitive and to know what customers want and need. There's no better way to improve a product than to ask your customers directly what they care about the most. As your product grows, your

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Rapidr Oct 25, 2021 • 18 min read
Stripe Atlas Review: How we started a US Company as non-US residents
JOURNEY

Stripe Atlas Review: How we started a US Company as non-US residents

Disclaimer: This article is written for informational purposes only, and is not intended to provide, and should not be relied on for, tax, legal, or accounting advice. It’s purely based on our experience with Stripe Atlas and other services. We won’t be responsible for any loss caused by

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Rapidr Oct 7, 2021 • 15 min read
Top 7 UserVoice Alternatives & Competitors in 2022 (Ranked)
COMPARISON

Top 7 UserVoice Alternatives & Competitors in 2022 (Ranked)

UserVoice is a product management and customer support tool that allows businesses and product teams to build a suggestions/ideas portal for their customers or users to submit feature ideas. They were the first to pioneer the notion of idea voting boards. 14 long years later it's not the only

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Rapidr Sep 21, 2021 • 12 min read
How to Track Feature Requests: Detailed Guide in 2022 (Free Tool)
FEEDBACK

How to Track Feature Requests: Detailed Guide in 2022 (Free Tool)

Features are the foundation of a well build product. If you build a feature without talking to your customers, chances are you'll build the wrong things, that won't move the needle –– no matter how hard you try. That's why we wrote this beginner's guide. Building wrong features that nobody uses

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Rapidr Sep 9, 2021 • 9 min read
Why Getting Customer Feedback Is So Painfully Hard?
FEEDBACK

Why Getting Customer Feedback Is So Painfully Hard?

Customer feedback matters. It's at the core of every successful company. Feedback captures the expectations, likes, and dislikes of your customers. To build a strong relationship with their customers, companies must listen to what they have to say, act on it, and close the feedback loop by notifying them. Although

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Rapidr Jan 21, 2021 • 5 min read
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