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11 Ways for Product Managers to Collect User Feedback

11 Ways for Product Managers to Collect User Feedback

Surveys reveal that 28% of consumers get frustrated when they cannot find information about your products. The only way to know this information and many other significant facts about your business is to collect user feedback often. From a product management perspective, user feedback is vital to your product's success.

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Rapidr Aug 10, 2022 • 11 min read
Why should you have a Public Product Roadmap? (+SaaS Examples & Tools)
ROADMAP

Why should you have a Public Product Roadmap? (+SaaS Examples & Tools)

A public product roadmap is a guiding document and acts as the how and why of your product. It has loads of benefits and should be essential for all SaaS companies. Your roadmap should be accessible to the entire public. Companies that embrace transparency as a core business value find

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Rapidr Aug 5, 2022 • 7 min read
Top Customer Feedback Tools for Startups
TOOLS

Top Customer Feedback Tools for Startups

Customer feedback is an integral part of startup product development, and customer feedback tools help make informed product decisions. It not only enables you to understand what the customers want, but it also helps you determine whether your product is meeting those needs. Feedback can be collected in various ways

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Rapidr Aug 4, 2022 • 7 min read
Best Practices for Closing the Customer Feedback Loop
FEEDBACK

Best Practices for Closing the Customer Feedback Loop

Every customer-centric company wants to build a smooth experience for their customers to improve customer satisfaction, delight users, and differentiate your company from the competition. Customer feedback plays a central role in this. But, merely collecting customer feedback is not enough. You need to respond and act on it. Many

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Rapidr Aug 2, 2022 • 10 min read
Top 7 Reasons Why Customer Feedback Is Important To Your Business
FEEDBACK

Top 7 Reasons Why Customer Feedback Is Important To Your Business

The lifeblood of your business is not the products or services you sell – it’s your customers. A business that meets customers requirements generates loyal and happy customers. But how do you know which aspects of your product makes them happy? Collecting customer feedback is definite way to identify customer

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Rapidr Jul 28, 2022 • 10 min read
Top 12 Product Feedback Software Tools for Product Managers
TOOLS

Top 12 Product Feedback Software Tools for Product Managers

Product feedback is the lifeblood of a company. It helps companies understand how their customers feel about their products and services, and product feedback tools help make informed decisions about what to do next. Product feedback can come in many forms: emails, feedback forms, surveys, widgets, phone calls, social media

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Rapidr Jul 13, 2022 • 11 min read
How to Collect In-App Feedback? (Best Ways & Tools)
FEEDBACK

How to Collect In-App Feedback? (Best Ways & Tools)

Collecting feedback is vital to know what the customer thinks and how they feel about the product. Customer feedback provides insights into trends and pain points that can be used for marketing purposes. It also helps in improving the customer experience by enhancing features that customers find necessary. User feedback

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Rapidr Jul 11, 2022 • 11 min read
What is User Feedback & How to Collect It?
FEEDBACK

What is User Feedback & How to Collect It?

User feedback is the best way to understand the impressions and expectations of your users, and it keeps you connected to them. You can easily use their feedback to your advantage to make any changes or to implement new things. It can be a positive review that praises your product

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Rapidr Jun 30, 2022 • 12 min read
Top 16 Website Feedback Tools for 2022
FEEDBACK

Top 16 Website Feedback Tools for 2022

A website feedback tool is essential for any business today that wants to optimize its customer experience and improve conversion rates. However, not all feedback tools are created equal, so it's important to know what you're looking for before selecting. Choosing the right website feedback tool can be a daunting

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Rapidr May 25, 2022 • 13 min read
17 Best Customer Feedback Tools & Software (2022)
TOOLS

17 Best Customer Feedback Tools & Software (2022)

Customer feedback tools help businesses of all sizes collect, analyze, and sort customer feedback through various channels your customers interact with your online business. The product or service you provide your customers will need to be constantly improved in order to stay relevant in this market. For that, you need

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Rapidr May 20, 2022 • 19 min read
9 Examples of Amazing Public Product Roadmaps For SaaS Companies
ROADMAP

9 Examples of Amazing Public Product Roadmaps For SaaS Companies

Public product roadmaps are essential for any company that wants to be transparent with its customers. They allow companies to share their plans for upcoming releases and enable them to engage in valuable conversations with their customers, increasing transparency and trust. Users are more informed than ever before; it is

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Rapidr May 10, 2022 • 6 min read
Different Types of Customer Feedback (and how to address them?)
FEEDBACK

Different Types of Customer Feedback (and how to address them?)

Customer feedback is an essential part of the customer experience. It can improve customer service, better understand their needs and wants, identify pain points, and create a more personalized experience. Customer feedback is a vital part of the success of any business. If you want to grow your customer base

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Rapidr May 4, 2022 • 16 min read
10 Best Changelog Tools for SaaS Companies(Free Tools Included)
CHANGELOG

10 Best Changelog Tools for SaaS Companies(Free Tools Included)

If you are a growing company, releasing new features and iterating over your product as quickly as possible becomes necessary. This requires you to constantly keep your customers and product experts in the loop about everything that's updated or released. A changelog helps product managers be transparent about every enhancement

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Rapidr Apr 26, 2022 • 9 min read
How to Collect Feedback & Track Feature Requests in Intercom?
INTEGRATION

How to Collect Feedback & Track Feature Requests in Intercom?

Intercom provides a comprehensive customer communication platform that helps companies build better relationships with their customers by collecting feedback and feature requests via Inbox and Messenger. The feedback and feature requests received from customers via Intercom would help inform your product decisions, be more customer-centric, and understand how your customers

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Rapidr Apr 23, 2022 • 6 min read
Why Write Release Notes? Top Tools & Tips to Publish Release Notes
CHANGELOG

Why Write Release Notes? Top Tools & Tips to Publish Release Notes

Being a customer-centric company, you would want to value your customers and communicate every product update to them. WHY? Why do your product updates and new features don't reach their desired users then? Because you are not leveraging a top communication channel, "Release notes." Release notes, commonly known as product

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Rapidr Apr 20, 2022 • 7 min read
10 Best Canny.io Alternatives & Competitors in 2022 (With Features & Pricing)
COMPARISON

10 Best Canny.io Alternatives & Competitors in 2022 (With Features & Pricing)

An ideal Canny.io alternative should help you collect, prioritize and manage user feedback and share product roadmap and announce updates via changelog, all at an affordable price. User feedback is a vital asset for a company. It helps them understand their customers and provide better products and services. The

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Rapidr Mar 23, 2022 • 13 min read
Top 12 Productboard Alternatives For 2022 (With Pricing & Use Cases)
COMPARISON

Top 12 Productboard Alternatives For 2022 (With Pricing & Use Cases)

Productboard is a digital product management platform that helps teams get the most out of their product development process. However, it might not be the best choice for every product team, if you are looking for user-friendly Productboard alternatives,  look no further because we've compiled a list of tools that

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Rapidr Mar 22, 2022 • 18 min read
How to Prioritize Product Features (11 Methods with Examples)
FEEDBACK

How to Prioritize Product Features (11 Methods with Examples)

Doing feature prioritization or product prioritization is no joke. Most product managers believe that product prioritization is more of an art than science. To prioritize product features you’d first have to align internal stakeholders and executives around your short-term goals, but also have to sell them on how this

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Rapidr Dec 22, 2021 • 14 min read
Best Feature Voting Tools in 2022 (Use Cases Included)
TOOLS

Best Feature Voting Tools in 2022 (Use Cases Included)

Every product team needs to know which features are critical for their customers. It’s not simple: you cater to various customers across various industries and varying personas at the same time. You need tried and tested tools to help you choose which features to work on. That's where feature

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Rapidr Dec 19, 2021 • 8 min read
Feature Request Tracking Software:  11+ Best Tools for Product Teams (Ranked)
FEEDBACK

Feature Request Tracking Software: 11+ Best Tools for Product Teams (Ranked)

Happy customers are the best form of marketing to grow a business even faster than sales. According to a study, 77% of users have a more favorable view of a company that accepts, acknowledges, and actively works on customer feedback. However, if we don't ask for customer feedback, we can't

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Rapidr Oct 13, 2021 • 13 min read
Stripe Atlas Review: How we started a US Company as non-US residents
JOURNEY

Stripe Atlas Review: How we started a US Company as non-US residents

Disclaimer: This article is written for informational purposes only, and is not intended to provide, and should not be relied on for, tax, legal, or accounting advice. It’s purely based on our experience with Stripe Atlas and other services. We won’t be responsible for any loss caused by

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Rapidr Oct 7, 2021 • 15 min read
Top 7 UserVoice Alternatives & Competitors in 2022 (Ranked)
COMPARISON

Top 7 UserVoice Alternatives & Competitors in 2022 (Ranked)

7 Best UserVoice Alternatives & Competitors in 2022 (Ranked by reviews) 1. Rapidr 2. Aha 3. Productboard 4. Pendo 5. Hotjar 6. UseResponse 7. UserTesting

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Rapidr Sep 21, 2021 • 12 min read
How to Track Feature Requests: Detailed Guide in 2022 (Free Tool)
FEEDBACK

How to Track Feature Requests: Detailed Guide in 2022 (Free Tool)

Features are the foundation of a well build product. If you build a feature without talking to your customers, chances are you'll build the wrong things, that won't move the needle –– no matter how hard you try. That's why we wrote this beginner's guide. Building wrong features that nobody uses

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Rapidr Sep 9, 2021 • 9 min read
Why Getting Customer Feedback Is So Painfully Hard?
FEEDBACK

Why Getting Customer Feedback Is So Painfully Hard?

Customer feedback matters. It's at the core of every successful company. Feedback captures the expectations, likes, and dislikes of your customers. To build a strong relationship with their customers, companies must listen to what they have to say, act on it, and close the feedback loop by notifying them. Although

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Rapidr Jan 21, 2021 • 5 min read
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