Jira Product Discovery is a development collaboration space to help developers communicate new ideas and track their progress toward delivery. Users can record ideas and add data, feedback, and supporting insights to portals.
With a complicated user experience and a hefty price tag, Jira Product Discovery is a not-so-perfect user feedback solution for many.
If you are looking for a modern and user-friendly Jira Product Discovery alternative, we've compiled a list of comparable, tools to Jira Product Discovery. We recommend these 8 excellent customer feedback tools and their pros and cons.
8 Best Jira Product Discovery Alternatives & Competitors in 2023
But first, let's look at Jira Product Discovery features and capabilities, so we have a common yardstick to compare user feedback software in this list.
What is Jira Product Discovery?
Jira Product Discovery (JPD) is a dedicated tool for product teams to capture and prioritize ideas, connect business and tech teams, and align everyone. It empowers product teams to collaborate behind a shared vision and build products that impact your customers and your business.
Starts at $10 monthly per creator with limited features. As you choose to add more add-ons, the overall cost of the system increases.
What is Jira Product Discovery used for?
Jira Discovery is designed explicitly for product discovery work only.
Features of Jira Product Discovery
- It helps in project and sprint planning, feature prioritization, and creating product roadmapping simultaneously.
- It supports cross-team collaboration helps communicate product needs to development teams, and synchronizes user feedback and product backlog among product and development teams.
- Customers claim the UX to be confusing, complex, and tricky to navigate.
- It also gets a little overwhelming with lines of data in the tool for product teams to manage product backlog and assign tags to tasks.
8 Best Jira Product Discovery Alternatives & Competitors For Product Managers
1. Rapidr vs. Jira Product Discovery
Rapidr helps product teams understand what customers need by tracking feature requests and ideas, analyzing & prioritization what to build next, creating a roadmap backed by customer insights, and communicating new features with release notes.
Understanding customers begins by collecting their feedback in a centralized app. Rapidr helps you capture product ideas, requests, and feedback from colleagues and customers with their customer feedback portal and in-app widget.
Next, for analyzing and prioritizing the roadmap based on customer insights, Rapidr helps you slice and dice feedback by customer attributes and sorting by votes.
Lastly, inform your roadmap with the most critical feedback, and let your customers know what's new with release notes.
Pricing: Starts at $49/month.
Use case: Best for feature request tracking, idea management, feature voting, roadmapping, and product changelog.
Pros of Rapidr
- Rapidr is an end-to-end user feedback management solution, so you don't have to glue multiple apps together to close the feedback loop. With it, you get a customer feedback management tool, feature request collection software, road mapping software, and release notes software.
- Rapidr is one of the most cost-effective solutions that offer excellent value for money stacked against the other enterprise options on this list. Rapidr's pricing is based on the value you derive from the software instead of per-seat pricing.
- Rapidr's hosted feedback portal is lightweight, easy to use, and customizable, fitting perfectly with your existing workflows and brand design.
- Rapidr is built to support varying workflows and to match different product development terminology across companies. It's built to be customizable from day one.
- Rapidr can be fully white-labeled on high-end plans. White-labeling removes the "Powered by Rapidr" link from your feedback portal and emails, which means no visible branding from Rapidr.
Cons of Rapidr
- Rapidr is relatively new in the market. But with features rivaling Jira at a reasonable pricing plan and in the hands of trusted people, it's an excellent option for anyone looking for a lean, simple, clean product feedback alternative. They track feedback on their public feedback board.
Reviewers say that compared to Jira, Rapidr is:
The good parts:
- End-to-end feedback-focused solution
- Cost-effective and affordable. Plans start from $49/mo.
- Modern and lightweight interface.
- Easy to use.
- Brilliant Customer Support.
- Quick to set up and run.
The bad parts:
- SOC2 is not available.
Rapidr has changed the way we collect and manage feedback from our users. It helped us to create a single point of entry for all feedback requests across our product and avoid using huge spreadsheets and slack channels. It also helps keep our users and teammates in the loop as we make decisions for the product. - Daniel Wolken (Founder)
2. Aha vs. Jira Product Discovery
Aha, claims to be one of the best road mapping software. It allows us to set strategy and KPIs, crowdsource, and manage ideas and features with a Kanban board and Gantt charts. Aha empowers product managers to understand the why, when, and what of products and create product portfolios with schedules, goals, release strategies, etc.
Pricing: Starts at $59/user /month.
Use Case: Best for product roadmapping.
Pros of Aha
- Aha provides all product management facilities in one tool: requirement gathering, epic and user story breakdown, roadmap, backlog management, etc.
- Aha can be a sophisticated tool that's very flexible and configurable, so it requires a little while to get fluent with everything it may do and be aware of the best workflow patterns.
- Aha is focused on high-level strategic planning instead of a detailed project and task planning to achieve strategy and roadmap features with multiple customizable reports.
- Roadmaps work way better as a roadmapping tool than Aha ideas used for idea management. It is excellent for creating Kanban boards and Gantt charts.
Cons of Aha
- Aha is a roadmap tool first and a feedback tool second. As a result, everything feels half-baked and complex, and configuring it feels like a chore.
- The UI does not feel enterprise-ready and doesn't support outcome-based roadmaps. The UI/UX is not very intuitive compared to Aha's alternatives.
- Users become frustrated because the UI is not intuitive enough and has users bouncing from page to page, screen to enter information.
- They have per-seat pricing, so you'd need to pay for each teammate you bring to the platform.
3. Monday.com vs. Jira Product Discovery
Monday is a project management and bug tracking tool that tracks all bugs in one place and provides a clear overview of bug statuses. It includes features to filter and prioritize bugs and create the right workflow for your team.
Pricing: Offers a free plan with limited features for up to two users and paid plans to start at $8/seat/month.
Use Case: Best for project management and bug tracking.
Pros of Monday.com
- It offers a range of features and tools for project management, task management, and team collaboration.
- Monday supports mind-mapping templates that connect different ideas and help teams visualize how they can complement each other.
- It integrates with other productivity tools such as Dropbox, Google Calendar, OneDrive, etc.
Cons of Monday.com
- The platform can be a bit confusing and difficult to navigate.
- It does not support dedicated feedback portals and feedback segmentation.
- Monday.com is more expensive than other user feedback management tools on the market.
4. ClickUp vs. Jira Product Discovery
ClickUp provides powerful task management tools, including prioritization, assignment, and scheduling. It allows teams to collaborate in real time and offers a range of reporting options to help teams track their progress, measure performance, and identify areas for improvement.
Pricing: Offers a free plan with limited features and paid methods to start at $7/seat/month.
Use case: Best for product management.
Reviewers say that compared to Jira, ClickUp is:
- The good parts:
- Easier to set up
- Provides reporting options
- Allows real-time collaboration
The bad parts:
- It is mainly a task management tool and not a feedback forum software.
- Lack of essential features to track quantitative feedback.
5. Roadmunk vs. Jira Product Discovery
Roadmunk is a web-based product management platform that helps product managers plan and build customer-driven roadmaps across all organizations and industries. Roadmunk is a tool that creates customer-driven product roadmaps.
Pricing: Starts at $19/ user /month.
Use case: Best for product roadmapping.
Pros of Roadmunk
- The UI seems very clean and makes it easy for collaborators to look at the swim lanes or complete picture and know what they're looking at. This product perfectly shows complex timelines with multiple swimlanes, owners, and dependencies.
- The user experience and onboarding are brilliant, as quoted by its customers. This is simply the best planning software for small-to-medium technology companies.
- If you are looking for a product roadmap tool that provides excellent visuals but is limited in scope and does not require collaboration from several contributors, Roadmunk could do an adequate job for you.
Cons of Roadmunk
- Customers quote the tool to be expensive for small teams. Customers indicate the software is unclear on how you share and export your roadmap appropriately.
- The tool is not intuitive enough and can be slow at times. Issues with the performance of the servers made the user experience cumbersome.
- The product does not scale well when multiple users collaborate on the exact roadmap and doesn't support enterprise feedback management, release notes, and user segmentation like Rapidr.
6. Productboard vs. Jira Product Discovery
Productboard is a project management tool that captures problems, feedback, and user research, organizes feature ideas, plans releases, and shares beautiful interactive roadmaps. It consolidates ideas from customers into a prioritized roadmap based on data.
Pricing: Starts at $39/month per teammate
Use Case: Best for project management and roadmapping.
Pros of Productboard
- Productboard is a project management tool that combines a user feedback voting board and inbox with prioritization methods and roadmaps.
- Key features include collecting product feedback from email, prioritizing features with a set of frameworks, various product roadmap templates, etc.
- Many integrations such as Slack, Zapier, and Salesforce are supported to manage projects and customer feedback.
Cons of Productboard
- Productboard feels like an overly complex project management tool, much less a feature-tracking tool. No doubt, it's excellent, consisting of all the customizations, but configuring the right setting for managing user feedback feels like a chore.
- A complex interface with a complicated user experience, one where you would get lost configuring. It feels overly engineered, making it cumbersome.
- It is expensive. At the time of writing, prices start from $20 a month for one admin and five contributors with limited admin rights and restricted features compared to other feedback management tools.
7. Airfocus vs. Jira Product Discovery
Airfocus offers a modern and modular project management platform. It provides a solution for teams to manage and communicate their strategy, prioritize their work, and solve the correct problems.
Use case: Best for project management.
Pros of Airfocus
- Airfocus helps teams organize their project activities into sprints in the Kanban board, giving them a high-level overview of the Gantt Roadmap.
- It provides the flexibility and power of custom fields to define what is essential to product teams. Additionally, having a consolidated view of all products and building a complete public product roadmap of everything to show and discuss with stakeholders helps.
- Its chart view and timeline are easy to read and interpret. It helps teams present their overall product view to their stakeholders at the management level.
- It supports integration with Trello, and synchronization works well between the two and can be used as a power-up for Trello.
Cons of Airfocus
- It's mainly a project management tool, not entirely focused on user feedback insights, and a pricey one. As a user said, " Paying a full "contributor" fee for inviting my local product users to organize one priority poker every three months is expensive."
- Customers quote that splitting tasks and following all the details in the exact board/roadmap gets complicated when it's time to jump into details or dependencies.
- Tracing history versions or activities is challenging and requires manual fixing if something wrong happens.
- It doesn't have an open feature voting for teams/customers or a public portal feature.
8. Prodpad vs. Jira Product Discovery
Prodpad is a product feedback and road-mapping tool where product teams can share feedback about the product, and upvote features with a feature voting board. It helps create a neatly structured roadmap for multiple products with a timeline view that showcases the updated announcements of a particular product.
Use case: Best for product feedback and roadmapping.
Pricing: Prodpad charges $24 per module per editor. If you want to use all roadmaps, ideas, and feedback modules, it totals $72 per month for an editor.
Pros of Prodpad
- ProdPad helps customers visualize, collaborate, and easily maintain their roadmaps in one place, replacing spreadsheets.
- It also allows users to create multiple ideas and feedback that can be later used based on priorities. Users love the visualization charts inside the tool, which help teams prioritize projects better.
- Its interface has a reasonably intuitive design that allows me to perform multiple tasks and activities relatively quickly.
Cons of Prodpad
- Customer support looks lacking in many senses.
- ProdPad has a steep learning curve and can be overwhelming for new users compared to Prodpad alternatives.
- Their pricing model seems different as they don't charge per individual seat but on bundles of seats that work out to $72 per user.
Verdict: Rapidr is the Best Jira Product Discovery Alternative
For growing product teams, you must decide on a tool to make your customer feedback management process a piece of the cake. Everything should go hand-in-hand, from collection to analyzing and prioritizing to releasing software.
Each solution presented here is unique and has a different feature set, which caters to varying use cases that you can't go wrong with as a user-friendly alternative to Jira Product Discovery.
We recommend Rapidr as the best Jira Product Discovery alternative, which comes with a modern design and tightly nit feature set that stacks fairly well against Jira Product Discovery, offers a clean user experience, and has cost-effective pricing plans. Get started now.