Top 6 Typeform Alternatives & Competitors for 2024

Typeform is a survey tool that helps gather feedback from customers. Typeform helps create people-friendly forms, quizzes, surveys, and asynchronous video solutions to create personal customer experiences, build brand identity and loyalty, and accelerate growth.

The free plan lacks necessary features, and the paid plans are too expensive, making Typeform a pricey tool, so many businesses shy away. It might not be the best choice for most companies.

If you are looking for an affordable and user-friendly Typeform alternative, look no further because we've compiled a list of tools comparable to, if not better, Typeform. We recommend these 6 excellent customer feedback tools and their features.

Top 6 Typeform Alternatives & Competitors in 2024

1. Rapidr
2. SurveyMonkey
3. Qualaroo
4. Jotform
5. ProProfs Survey Maker
6. GetFeedback

But first, let's look at Typeform's features and capabilities, so we have a common yardstick to compare.

What is Typeform?

Typeform is a survey software solution for handling customer feedback management processes that allow the creation of intuitive forms, surveys, and questionnaires.

Typeform supports the survey design process with a wide range of templates offered, and the surveys can be built for business-centric purposes, such as lead generation. Typeform allows aggregating and effectively prioritizing feedback at one centralized place like Rapidr.

What is Typeform Used For?

Best for user & online surveys

How much does Typeform cost?

Starts at $35/month.

Features of Typeform

• Typeform is handy when embedding additional elements such as videos and images, and the interactive, one-question-at-a-time format of the survey experience has many fans.
• Typeform offers unlimited feedback questions and answers, many themes, a user-friendly interface, and survey analytics, and integrates with various business tools.
• Typeform includes pre-built templates, an interactive editor, and built-in photo & video libraries.

Top 6 Typeform Alternatives & Competitors for 2024

1. Rapidr

Rapidr is an enterprise feedback management software and feature tracking tool that helps manage the entire feedback lifecycle, from capturing feature requests to prioritizing features, informing product roadmap, and sharing product updates with changelog.

Rapidr allows you to capture and track all user feedback and organize and analyze them under one roof in a centralized location. Then, inform your roadmap with the most critical feedback and notify users of what's new with release notes.

Rapidr Pricing: Starts at $49/month.

Use case: Best for feature request tracking, idea management, feature voting, roadmapping, and product changelog.

Features of Rapidr

• Rapidr is an end-to-end enterprise feedback management solution, so you don't have to glue multiple apps together. With it, you get a customer feedback management tool, feature request collection software, road mapping software, and release notes software.
• Rapidr is one of the most modern and cost-effective solutions that offer excellent value for money stacked against the other enterprise options on this list. Rapidr's pricing is based on the weight you derive from the software instead of per-seat pricing.
• Rapidr supports major integrations such as HubSpot, Jira, Intercom, Slack, SAML SSO, etc., and many more at the time of writing to collect and manage customer feedback.
• Rapidr can be fully white-labeled on high-end plans. White-labeling removes the "Powered by Rapidr" link from your feedback portal and emails, which means no visible branding from Rapidr.
• Rapidr is relatively new in the market, and many features are still being built and tracked on their public feedback board. But with features rivaling other options at a much lower price and in the hands of trusted people, it's an excellent option for anyone looking for a lean, simple, and clean customer feedback management tool.

2. SurveyMonkey

SurveyMonkey is an all-in-one survey tool that helps run customer satisfaction surveys(CSAT) and NPS to get product feedback and ask customer feedback questions to users. It also supports employee engagement surveys to understand employee satisfaction within the company.

SurveyMonkey Pricing: Starting from $25/month

Features of SurveyMonkey

• It is user-friendly and has an easy-to-use interface for creating and sending feedback surveys.
• It provides a wide range of survey customization options, like the ability to collect data from many respondents, integrate with other tools, etc.
• SurveyMonkey offers advanced reporting and data analysis capabilities as well.
• Limited customization options for some of the survey templates. It also does not provide public product roadmaps and changelog functionality like Rapidr.
• Higher pricing for advanced features, such as skip logic and data export, doesn't support different types of customer feedback.

3. Qualaroo

Qualaroo is a survey feedback platform that helps researchers gain qualitative insights through website surveys. Its key features include sentiment analysis, cookie targeting, data streaming, custom properties, and responses.

Qualaroo Pricing: Starts at $100 per month.

Features of Qualaroo

• The platform provides a proprietary insight capture tool that helps you ask the right questions at the right time so that you don’t have to create in-app, link, or web surveys from scratch whenever you want to collect customer feedback.
• It also allows personalization by adding skip logic and templates to create surveys and open-ended feedback questions to gather free-form feedback.
• This is your best bet if you are looking for an advanced survey tool. Still, a customer feedback management tool requires collecting, prioritizing, and managing feedback under one roof to close the feedback loop, and Qualroo doesn't have the necessary features to do that.
• By incorporating popup surveys for feedback, your customers might struggle to navigate and check it out.
• It is expensive compared to other feedback management alternatives. Customers quote the tool's price as being on the higher side.

4. Jotform

Jotform's form builder is an easy way to create and publish online forms from any device. It is used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.

Jotform Pricing: Jotform offers a free plan, and paid plan starts at $29/month.

Features of Jotform

• Managing and organizing the incoming data is a breeze with JotForm. It provides robust data management features to access, review, and export information.
• JotForm integrates with other tools, including project management and CRM software.
• Its interface makes it easy to submit information seamlessly. The form builder is straightforward, allowing users to create custom forms tailored to specific needs.
• It helps turn collected data into PDFs with Jotform PDF Editor, but the tools have some form and view limitations.

5. ProProfs Survey Maker

ProProfs Survey Maker is survey software that helps create personalized feedback surveys through professionally designed themes. You can use a pre-made survey or create a customized survey to gather data that lets you easily measure customer loyalty and satisfaction levels.

ProProfs Survey Maker Pricing: It has a free plan, and the premium plans start at $0.10/response/month.

Features of ProProfs Survey Maker

• The tool provides an inbuilt library of templates and questions for every situation and supports integration with third-party tools like Salesforce and WordPress.
• It offers real-time reports and supports options to create NPS, in-app, and pop-up surveys.
• Feedback surveys can be customized with colors, logos, themes, graphics, and images.
• The software still lacks clear instructions for creating surveys and only supports multilinguals in the premium version.

6. GetFeedback

GetFeedback lets you create beautiful, mobile-friendly surveys that improve response rates. It helps measure and improve key customer satisfaction metrics, like Net Promoter Score (NPS) and Customer Satisfaction (CSAT).

GetFeedback Pricing: Starting at $29 per month

Features of GetFeedback

• It supports feedback management with customizable surveys and reporting altogether.
• It also provides mobile surveys, predictive analysis, and multi-channel communication for website feedback tracking.
• It includes an effective dashboard to display data analysis and 360-degree feedback collected.
• Pre-defined templates offered need improvement.
• It doesn't support different types of customer feedback, user permissions, or multi-party survey collaborations.

Verdict: Rapidr is the Best Typeform Alternative

For growing product teams, you must decide on a tool to make your customer feedback management process a piece of the cake. Everything should go hand-in-hand, from collecting, analyzing, prioritizing, and releasing software.

Each solution presented here is unique and has a different feature set, which caters to varying use cases. You can't go wrong with it as an affordable alternative to Typeform.

We recommend Rapidr as the best Typeform alternative, which comes with a modern design and a tight nit feature set that stacks fairly well against Typeform, offers a clean user experience, and has cost-effective pricing plans.