Track customer feedback in Intercom using Rapidr integration
Collect feedback, ideas, and feature requests in within Intercom. Stay organized and make better product decisions.
Capture feedback without leaving Intercom Inbox
Collect feedback or add their vote on an existing post. Feedback is linked with the conversation so your product team can always read the voice of the customer.
Let users give feedback directly from Intercom Messenger
You can let your users suggest ideas, send feature requests, and ideas directly from the Messenger Home. It’s one of the easiest and most convenient ways to capture feedback, and it takes the burden away from your support reps.
Keep customers engaged with product updates
Automatically keep everyone in the loop when you release or make progress on their feedback. Close the feedback loop, effortlessly.