Prioritize and Analyze Product Feedback
Prioritize product feedback from customers and teammates aggregated in a centralized place. Identify top ideas for improving your product and take the guesswork out of product planning and prioritization.
See why Rapidr is the customer feedback tool of choice among SaaS companies.
TRUSTED BY COMPANIES BUILDING CUSTOMER-CENTRIC PRODUCTS
Identify Who Requested What with User Profiles
Rapidr keeps track of exactly who requested a feature. Use user profiles to identify the impact of feedback and note additional context from customers in comments.
Inform Customers by Updating Status of Feedback Requests
Ensure customers know their feedback was heard by updating progress status. Keep them in the loop about which requests are in-progress or planned and which are done.
See what our customers are saying...
Rapidr lets us democratize the prioritization process of feature requests in a transparent and easy-to-understand manner. Huge win! Every week, product owners get together and sort the list by number of votes, and deals with the top requests. Rapidr kind of prioritizes our inbox, and lets us communicate our decisions transparently.
Product Owner, Amedia
Best part of using Rapidr is that it involves our customers so they read/vote on ideas and comment which really brings a ton of value towards knowing what needs to be built next.
CEO, Lasso
Rapidr is like how I think user feedback should work. It's sooo good.
Co-founder, Neurosity
Rapidr is everything we need to prioritize our product roadmap based on feedback from users. Cherry on top is the ability to see what's in development and what's shipped.
Co-founder, DailyRemote
We’re hard at work to bring you even more amazing features.
Feature Prioritization
Identify top ideas with a scoring system for prioritizing, including impact & effort metrics of RICE.
Salesforce Integration
Track feedback directly in Salesforce.
Impact Score
Identify the top requested features with a feature impact score.
Effort Estimation
Effectively estimate the effort required to complete a task to reflect complexity.
Send emails from Rapidr
Send product updates over email without configuring third-party tools or provisioning servers.
Complete user feedback loop in one place
Unlike other tools, Rapidr is not just a customer feedback tool, it goes beyond that.
From capturing ideas & feedback to strategizing, sharing public plans via roadmap, and announcing product releases, you can complete the entire feedback cycle in one place.
#1Capture
Collect ideas and feedback from your customers
#2Prioiritze
Sift through the collected ideas and create a product strategy.
#3Roadmap
Show what you’re currently working on and what’s coming next.
#4Release notes
Announce product updates with your customers.