If you are a growing company, releasing new features and iterating over your product as quickly as possible becomes necessary. This requires you to constantly keep your customers and product experts in the loop about everything that's updated or released.
A changelog helps product managers be transparent about every enhancement and new feature built by the team to improve their product while engaging invaluable customer conversations.
Changelog tools also known as release notes tools are a great way to keep people on your team and customers and all stakeholders updated on the changes you make to your product. Choosing the right tool to keep customers and teammates in the loop is essential.
What is a Changelog Tool?
A changelog is a log or record of changes and updates made to a product. They are crucial to understanding what has changed in a product. It is a channel to convey upcoming features, product changes, improvements, and bug fixes to enhance user experience and increase transparency.
A changelog tool is not only for developers and founders but for all stakeholders, including all team members such as marketers, designers, and customers in the product development process. They can use it to keep track of what changes have been made to a product or communicate updates and releases that have been made to the product.
It is crucial that you keep your changelog up-to-date as you change your product or update it with new features. In addition, this will help you communicate with your customers about what has changed, and new has been released.
A changelog is usually written by:
- Product owner or product manager
- Quality Assurance (QA) analysts
- Technical writer
Looking for a changelog tool? Check out Rapidr.io. We offer a complete customer feedback solution with it. Sign up now.
Why publish a Product Changelog?
We have listed the primary reasons why every company should publish changelog, for every release, which include:
- Providing a summary of what has changed in the product, focusing on essential features and enhancements, and bug fixes.
- It is a great way to show your customers that you are listening to their feedback.
- Generating excitement and interest in an upcoming product release.
- Improving user loyalty and retention for your product by generating awareness.
- Boost customer engagement by keeping them informed about the product development cycle.
- Ensuring that all parts of an update have been communicated to stakeholders
Top 10 Changelog Tools for SaaS Companies
We list the top 10 changelog tools including free changelog tools to publish product updates and generate awareness.
Rapidr helps product teams understand what customers need by tracking feature requests and ideas, analyzing & prioritizing what to build next, creating a roadmap backed by customer insights, and communicating new features with changelog.
Rapidr helps you capture product ideas, requests, and feedback from colleagues and customers with their customer portal and in-app widget.
Next, analyze and prioritize features with the roadmap based on customer insights. Lastly, let your customers know what's new with release notes.
Rapidr Pricing: Starting from $19/month.
Rapidr's Changelog provides all essential features to publish a changelog:
- A Rich-text editor with markdown support, attachments, and more
- Embed widget inside a website or platform;
- Installs a “What’s new” widget within your product;
- Create custom categories and color code them for your product
- No code required - install in 3 minutes or less
- Notifications via multiple channels and effortless sharing with teammates and users
- Close the feedback loop with customer feedback boards as well as public roadmaps
Rapidr's not only a Changelog tool:
- Rapidr is an end-to-end feedback solution, which means you don't have to glue together multiple apps yourself. With it, you get feedback collection software, roadmapping software, and release notes software.
- Rapidr is one of the most affordable and cost-effective solutions that offer excellent value for money stacked against the other enterprise options on this list. Rapidr's pricing is based on the value you're deriving from the software instead of per-seat pricing.
- Rapidr's hosted feedback portal is lightweight, easy to use, and customizable, fitting in perfectly with your existing workflows and brand design.
- Rapidr is built to support varying workflows and to match different product development terminology across companies. It's built to be customizable from day one.
- Rapidr can be fully white-labeled on high-end plans. White-labeling removes the "Powered by Rapidr" link from your feedback portal and emails, which means no visible branding from Rapidr.
GitHub changelog helps millions of developers to host the changelog of a project and share it with internal dev teams. Github changelog helps share a chronologically ordered list of the changes you've made on your project on GitHub. It’s organized by the version with the date followed by a list of added, improved, and removed features.
Github Pricing: Free for basic plans
Github changelog requires manual work to make it look pleasing and write it so that it is easy to understand for all stakeholders. It is usually stored in a text file, usually contains no images, and feels tedious and confusing for stakeholders other than developers. It is distributed with the project's source code and is updated with every new release.
It is typically placed in the project's root directory and named "CHANGELOG.md," a file in the GitHub repository. This file aims to inform contributors of the latest updates on the project and focuses more on developers than the general public. Learn more about github changelog here.
Notion is the all-in-one workspace that combines notes, docs, and project management and can be easily used for release notes. Many startups use it to collaborate, stay informed, and publish release notes.
Notion Pricing: Starts with a free plan
It also provides an extensive template library that includes release note templates to help speed up the process of creating and publishing your changelog.
Headway is one of the simplest product changelog tools available in the market. Headway offers a changelog-as-a-service and a public page to keep the customers informed. It provides all the basic features, including widgets, tags, custom domain, etc.
Headway Pricing: Starts with a free plan and a $29/month plan
However, they are not releasing any new features, such as a possibility for users to interact with the changelog or to subscribe to updates. It’s just a changelog, so if you want a user feedback board, integration, and product roadmap, too, you’d have to look elsewhere.
Headway also doesn't provide any custom branding or control over updates page look. In addition, it doesn't support any advanced features such as user segmentation or customer feedback management compared to Rapidr, which is a dedicated feedback tool with a product roadmap and changelog.
Beamer helps improve user engagement with an easy-to-use newsfeed and changelog. Use Beamer to announce relevant news, your latest features, and updates. In addition, it allows customers to communicate with my users, keeping them engaged with their app.
Beamer Pricing: Starts with the free plan.
It allows the creation of a standalone changelog page and enables you to update users with a changelog notification widget in your app. But their free changelog tool is only available to businesses with fewer than 1000 users/visitors with limited formatting options. This is only a good fit for small startups, side projects, or brand-new apps.
Customers stated that it's hard to set up customer notifications for different groups of users and also slows the website speed down. The editor also seems to little slow with text formatting. Beamer is also one of the most expensive solutions. Even all the user feedback solutions and reactions fall into a higher plan ($99/month) as compared to Rapidr($19/month).
Looking for a changelog tool? Check out Rapidr.io. We offer a complete customer feedback solution with it. Sign up now.
LaunchNotes helps keep the internal team on the same page around product changes, product development process and release pipelines and provides a dedicated place for customers to see what's going on.
LaunchNotes Pricing: Starts at $29/user/month.
It helps keep the team on the same page around product changes and provides a dedicated place for customers to see what's going on. But it lacks a zapier integration and an email notification service. It also doesn't support publishing changelog directly from Slack compared to Rapidr.
ReleaseNotes helps you easily manage, publish, and announce your release notes to your user base. It doesn't offer many features, just a basic changelog tool ideal for companies who have developers as customers.
ReleaseNotes Pricing: Pricing is dynamic and starts at $14/month.
ReleaseNotes provides you widgets to give users a quick overview of what has changed in your product but does not come with reactions. However, ReleaseNotes doesn’t have features to close the feedback loop, such as consolidating all user feedback and analyzing it and product roadmap management and publication, which you get in the basic plan in Rapidr.
AnnounceKit is a changelog service with fancy in-product widgets you can use on your website. Reviews suggest that it is simple to set up and easy to plug into an existing website or tool. In addition, the product UI is easy to comprehend and easy to customize.
AnnounceKit Pricing: Starts from $49/month,
It is a product communication tool, but it lacks the ability to send changelog updates by email, and scheduling changelog posts is hard in the app. They support user feedback, but it’s built into the changelog – so users can only give their feedback on changelog updates.
Changelogfy helps collect and manage customer feedback, prioritize and build a product roadmap, and announce product updates. They provide customizable widgets that are easy to install.
Changelogfy Pricing: Starting from $49/month
It also supports custom domain and email notifications, but reviews suggest that it isn’t user-friendly and fast to navigate compared to Rapidr.
Noticeable gives you a dedicated home to announce product changes and tools to segment and notify users who need to know about your latest updates. It combines a changelog with a feedback board through a “News pages” feature. Noticeable offers a widget, colored labels, and custom branding similar to other solutions.
Noticeable Pricing: Free, Starter ($19/mo)
They, however, do not offer any user tracking, email notifications, pinned posts, or push notifications to users.
Their free plan is minimal; it doesn't allow inviting multiple team members and the use of powerful features to gather user feedback. You’ll need to be on the business plan at $99/month compared to Rapidr($19/month).
Rapidr: Best Changelog Tool to Publish Updates
Release notes, changelog, and user stories documents are different but serve one task - keeping the team up-to-date on what's happening with the project. They are also all-important for release communications.
Each release notes tool mentioned has its pros and cons. We have covered all the top changelog solutions but couldn't recommend a better solution than Rapidr. It offers unique and powerful features to publish changelog and customer feedback and roadmap management at a more affordable price, preferred by top Saas companies.
Keep customers excited and informed about your product and reduce the pressure on your support and customer success teams by publishing a changelog. Rapidr can help manage the weary chore of publishing changelogs, distributing them with in-app widgets, and managing customer feedback to complete the customer loop.
Announce your latest product updates, feature releases, improvements, or any general announcements with us. See why Rapidr is the release notes tool of choice among SaaS companies. Signup for your free trial now.