ProductPlan is a complete product management tool comprising three modules - roadmap, ideas, and feedback management. Companies use it to gather and structure information from feedback to a roadmap. it also provides a simple way to visualize product roadmaps and create visible idea backlogs.
Having said that, it might not be the best choice for most companies. Along with an old interface, ProductPlan is a pricey tool many businesses shy away from.
If you want a modern and user-friendly ProductPlan alternative, we've compiled a list of comparable, if not better, tools than ProductPlan. We recommend these top 10 customer feedback tools and their pros and cons.
What is ProductPlan?
Pricing: Starts at $39 /user /month.
Use Case: Best for product roadmapping.
Pros of ProductPlan
- ProductPlan easily supports creating and updating roadmaps with a strong level of detail - the filtering capabilities also ensure we can share relevant roadmap details with the people who need them.
- One of their customers said," ProductPlan makes all work within the company more agile and simple, allowing working time to be more valued and without setbacks."
- It helps provide all stakeholders visibility into a company's development roadmap, knowing what is currently being worked on and what is coming up in the pipeline.
Cons of ProductPlan
- ProductPlan is a product management software first, not developed for feedback management, lacks product feedback boards, changelogs, and custom status, and requires extra payment for features like SSO and custom domain.
- It accomplishes its core goal of visualizing a product roadmap, but it's hard to collaborate with teams, as not everyone has a paid account.
- The cost can be a little higher for small companies, limiting the use capacity for those who need it and can not afford a tool like this.
Top 10 ProductPlan Alternatives & Competitors in 2023
1.Rapidr Vs ProductPlan
Rapidr helps product teams understand what customers need by tracking feature requests and ideas, analyzing & prioritizing what to build next, creating a roadmap backed by customer insights, and communicating new features with release notes.
Understanding customers begin by collecting their feedback in a centralized app. Rapidr helps you capture product ideas, requests, and feedback from colleagues and customers with their customer portal and in-app widget.
Next, for analyzing and prioritizing the roadmap based on customer insights, Rapidr helps you slice and dice feedback by customer attributes and sorting by votes.
Lastly, inform your roadmap with the most critical feedback, and let your customers know what's new with release notes.
Pricing: Starts at $49/ user/ month.
Use Case: Best for product feedback and roadmapping.
Pros of Rapidr
- Rapidr is an end-to-end feedback solution, so you don't have to glue multiple apps together. You get feedback collection software, roadmapping software, and release notes software with it.
- Rapidr's hosted feedback portal is lightweight, easy to use, and customizable, fitting perfectly with your existing workflows and brand design.
- Rapidr is built to support varying workflows and match different product development terminology across companies. It's built to be customizable from day one.
- Rapidr is one of the most affordable and cost-effective solutions that offer excellent value for money stacked against the other enterprise options on this list. Rapidr's pricing is based on the value you derive from the software instead of per-seat pricing.
- Rapidr can be fully white-labeled on high-end plans. White-labeling removes the "Powered by Rapidr" link from your feedback portal and emails, which means no visible branding from Rapidr.
Cons of Rapidr
- Rapidr has a few integrations at the time of writing, such as Slack, Jira, Zapier, and Intercom, and many are on the way. They track integrations on their public feedback board.
- Rapidr is relatively new in the market, and many features are still being built. But with features rivaling Productplan at a much lower price and in the hands of trusted people, it's an excellent option for anyone looking for a lean, simple, clean product feedback alternative.
2. Aha Vs ProductPlan
Aha claims to be one of the best road mapping software. It allows us to set strategy and KPIs, crowdsource and manage ideas and manage features with a Kanban board and Gantt charts. Aha empowers product managers to understand the why, when, and what of products and create product portfolios with schedules, goals, release strategies, etc.
Pricing: Starts at $59/user /month.
Use Case: Best for product roadmapping.
Pros of Aha
- Aha provides all product management facilities in one tool: requirement gathering, epic and user story breakdown, roadmap, backlog management, etc.
- Aha can be a sophisticated tool that's very flexible and configurable, so it requires a little while to get fluent with everything it may do and be aware of the best workflow patterns.
- Aha is focused on high-level strategic planning instead of a detailed project and task planning to achieve strategy and roadmap features with multiple customizable reports.
- Aha roadmaps work way better as a roadmapping tool than Aha ideas used for idea management. It is great for creating Kanban boards and Gantt charts.
Cons of Aha
- Aha is a roadmap tool first and a feedback tool second. As a result, configuring it feels like a chore.
- The UI/UX is not very intuitive compared to Aha's alternatives.
- They have per-seat pricing, so you'd need to pay for each teammate you bring to the platform. They offer scaled plans to larger businesses and provide multiple product managers access.
3. Prodpad Vs ProductPlan
Prodpad is a product feedback and road-mapping tool where product teams can share feedback about the product, and upvote features with a feature voting board. It helps create a neatly structured roadmap for multiple products with a timeline view that showcases the updated announcements of a particular product.
Use case: Best for product feedback and roadmapping.
Pricing: Prodpad charges $24 per module per editor. If you want to use all roadmaps, ideas, and feedback modules, it totals $72 per month for an editor.
Pros of Prodpad
- ProdPad helps customers to visualize, collaborate and easily maintain their roadmaps in one place, replacing spreadsheets.
- It also allows users to create multiple ideas and feedback that can be later used based on priorities. Users love the visualization charts inside the tool, which help teams prioritize projects better.
- Its interface has a reasonably intuitive design that allows me to perform multiple tasks and activities relatively quickly.
Cons of Prodpad
- ProdPad has a steep learning curve and can be overwhelming for new users compared to Prodpad alternatives.
- Their pricing model seems different as they don't charge per individual seat but on bundles of seats that work out to $72 per user.
4. Productboard Vs ProductPlan
Productboard is a project management tool that captures problems, feedback, and user research, organizes feature ideas, plans releases, and shares beautiful interactive roadmaps. It consolidates ideas from customers into a prioritized roadmap based on data.
Pricing: Starts at $39/month per teammate
Use Case: Best for project management and roadmapping.
Pros of Productboard
- Productboard is a project management tool that combines a user feedback voting board and inbox with prioritization methods and roadmaps.
- Key features include collecting product feedback from email, prioritizing features with a set of frameworks, various product roadmap templates, etc.
- Many integrations such as Slack, Zapier, and Salesforce are supported to manage projects and customer feedback.
Cons of Productboard
- Productboard feels like an overly complex project management tool, much less a feature-tracking tool. No doubt, it's excellent, consisting of all the customizations, but configuring the right setting for managing user feedback feels like a chore.
- It is expensive. At the time of writing, prices start from $20 a month for one admin and five contributors with limited admin rights and restricted features compared to other feedback management tools.
5. Jira Vs ProductPlan
Jira helps teams to capture and organize issues, assign work, and follow team activity. It also helps track progress and performance with customizable reports and dashboards and supports various integrations such as Slack and GitHub. However it can be quite complex to navigate and requires time and effort to set it up.
Pricing: Jira charges $7.50 per user per month.
Use Case: Best for issue tracking and project management.
Pros of Jira
- Jira is a project management tool that simplifies team collaboration by tracking progress, communicating updates, and assigning responsibilities among team members.
- Jira supports bug and milestone tracking, sprints, and agile product management in one tool.
- Jira also provides reports and analytics of the product development process.
Cons of Jira
- Jira started its life as an issue-tracking system. Its feedback management capabilities are lacking, and it shows.
- It lacks feedback portals, segmentation of feedback based on users, and feature prioritization filters to analyze and identify critical feedback, which is supported in Rapidr.
- Jira can be expensive, especially for organizations adding more add-ons and integrations.
6. UserVoice vs ProductPlan
UserVoice caters to enterprise companies that want to gather customer feedback, process support requests, and increase customer satisfaction. UserVoice allows companies to create feature request voting boards for customers to share their ideas, opinions, and votes.
Pricing: Contact for a custom quote and talk to sales. Pricing plans start at a whopping $799/ user /month with an annual agreement billed quarterly.
Use case: Best for product feedback management.
Pros of UserVoice
- UserVoice gathers data from its customer base, analyzes it, and then presents it to them to make informed decisions about what should be improved or changed.
- UserVoice creates a feedback loop by providing forum software enabled with roadmap functionality.
- UserVoice has streamlined communication with customer-facing and product teams and keeps all product feedback in one location to increase transparency.
- They allow product teams to see how many customers requested a particular feature and its importance to their business goals. They allow segmentation and create cohorts for different types of users.
Cons of UserVoice
- UserVoice has an outdated user interface. It’s hard to navigate and has a steep learning curve compared to its alternatives.
- Time-consuming and complicated onboarding requires much learning to understand the functionality, complete the setup, and collect user feedback.
7. Roadmunk Vs ProductPlan
Roadmunk is a web-based product management platform that helps product managers plan and build customer-driven roadmaps across all organizations and industries. Roadmunk is an end-to-end management tool that creates customer-driven product roadmaps.
Pricing: Starts at $19/ user /month.
Use case: Best for product roadmapping.
Pros of Roadmunk
- The UI seems very clean and makes it easy for collaborators to look at the swim lanes or complete picture and know what they're looking at. This product perfectly shows complex timelines with multiple swimlanes, owners, and dependencies.
- The user experience and onboarding are brilliant, as quoted by its customers. This is simply the best planning software for small-to-medium technology companies.
- If you are looking for a product roadmap tool that provides great visuals but is limited in scope and does not require collaboration from several contributors, Roadmunk could do an adequate job for you.
Cons of Roadmunk
- The tool is not intuitive enough and does not scale well when multiple users collaborate on the same road map.
- Customers indicate the software is unclear on how you share and export your roadmap appropriately.
8. Asana Vs ProductPlan
Asana is a task management and collaboration software that helps teams orchestrate their work, from daily tasks to strategic initiatives. In Asana, you can easily track initiatives' status and accurately view your progress toward goals.
Pricing: Offers a free trial. Paid plans start at $21 for five users per month.
Use Case: Best for task management and collaboration.
Pros of Asana
- Asana provides features and filters, making it easy for teams to ensure tasks are organized, on track, and going in the right direction.
- Product managers can manage projects and tasks collaboratively from anywhere, receiving notifications, sharing tasks, and efficiently monitoring them.
- Asana also compliments a massive list of integrations allowing teams to work directly with other tools without requiring additional input through exports.
Cons of Asana
- Automation in Asana is for enterprises only, and their pro/enterprise plan can be slightly more expensive for smaller companies.
- Customers claim it is not always easy to edit a project; staying in sync and keeping everyone on the same page in the tool is hard.
9. Trello vs ProductPlan
Trello is a collaboration and project management tool that provides a Kanban style roadmap to arrange and manage project tasks. Your team could also create a public board where customers can log in, submit different types of feedback as comments on existing cards, and vote for their favorite features.
Use case: Best for project management, roadmapping, and to-do list.
Pros of Trello
- Trello allows you to create closed boards with a limited group of members within the company and public boards that anyone can view, including your customers.
- Basic functionality in Trello is free, including unlimited boards, cards, and users. Still, as for adding more team members, it charges per seat and extra charges for power-up features.
- It has a perfectly built responsive design that works fine on computers, mobile, or tablets without any issues.
Cons of Trello
- Trello is built for project management purposes, including a Kanban Board to keep track of todos and other tasks. However, when you manage customer feedback in Trello on a larger scale, you’ll be held back by its generic user interface and lack of extensibility.
- Trello is free, but once you use advanced features or power-ups, the per-seat pricing won’t scale with your team and quickly becomes costly.
- It is suitable for smaller projects. However, feedback tracking becomes complex with limited functionality as the user base, and the team grows.
- Closing the user feedback loop becomes a tad harder in Trello as you can’t quickly contact customers for more feedback, and there are no notifications for any update on feature status.
10. Monday.com Vs ProductPlan
Monday is a project management and bug tracking tool that tracks all bugs in one place and provides a clear overview of bug statuses. It includes features to filter and prioritize bugs and create the right workflow for your team.
Pricing: Offers a free plan with limited features for up to two users and paid plans to start at $8/seat/month.
Use Case: Best for project management and bug tracking.
Pros of Monday.com
- It offers a range of features and tools for project management, task management, and team collaboration.
- Monday supports mind-mapping templates that connect different ideas and help teams visualize how they can complement each other.
- It integrates with other productivity tools such as Dropbox, Google Calendar, OneDrive, etc.
Cons of Monday.com
- It does not support dedicated feedback portals and feedback segmentation.
- Monday.com is more expensive than other project management tools on the market.
Verdict: Rapidr is the Best ProductPlan Alternative
As a product manager, you must decide on a tool to make your product feedback management process a piece of the cake.
Each solution presented here is unique and has a different feature set, which caters to varying use cases that you can't go wrong with as an end-to-end complete feedback solution alternative to ProductPlan.
We recommend Rapidr as the preferred ProductPlan alternative, which comes with a modern design, tightly nit feature set, clean user experience, and reasonable plans. In addition, Rapidr offers a free 14-day trial. Sign up here.